Order Management Coordinator
About The Position
Your role: Ensuring all incoming sales orders are accurate and complete through detailed data validation. Entering and updating order details in Oracle/SAP to establish precise delivery timelines. Confirming orders with customers promptly and communicating delivery dates clearly. Monitoring order flow end‑to-end and resolve exceptions quickly to maintain smooth operations. Working with internal teams to address discrepancies, maintaining clean records, processing returns and credits, and providing timely reporting. We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business . Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture.
Requirements
- You’ve acquired 1+ year of experience in order management or order fulfillment (preferred).
- Experience working with order management (ERP systems).
- Knowledge of Oracle or SAP preferred.
- Strong documentation and data management practices.
- You have a high school diploma or vocational education.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position .
- You’re an excellent communicator, both written and verbal, are a team player and adaptable.
- US work authorization is a precondition of employment.
- For this position, you must reside in or within commuting distance to Bedford, MA.
Responsibilities
- Ensuring all incoming sales orders are accurate and complete through detailed data validation.
- Entering and updating order details in Oracle/SAP to establish precise delivery timelines.
- Confirming orders with customers promptly and communicating delivery dates clearly.
- Monitoring order flow end‑to-end and resolve exceptions quickly to maintain smooth operations.
- Working with internal teams to address discrepancies, maintaining clean records, processing returns and credits, and providing timely reporting.
Benefits
- Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
