Order Management Analyst

Intelliswift Software • Santa Clara, CA

81d • $23

About The Position

The Order Management Analyst will be responsible for utilizing SalesForce and SAP (ECC, CC, and CI) to book enterprise opportunities and contracts for accurate downstream invoicing and revenue recognition using manual and semi-automated documented processes. The role involves actively reviewing the sales pipeline and corresponding deal information to anticipate potential booking issues or negative customer experience impacts, and working to resolve these during the deal negotiation process. The analyst will conduct weekly reconciliations and other oversight activities to ensure accurate revenue booking/recording using Excel and Power BI reports. Additionally, the analyst will partner with the department's cross-geo/organizational teams focused on data management, innovation, integration (acquisitions), and enablement, to find opportunities to drive efficiencies through streamlining processes and system improvements. The position requires working cross-functionally with multiple internal departments and external partners, and supporting increased workload and additional hours when required, particularly during month/quarter end.

Requirements

• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel.
• Meticulous, committed, adaptable, inquisitive, creative, respectful, collaborative, and confident.
• Competence with information management tools - SAP (ECC, CC), Salesforce, SharePoint, or similar applications.
• Demonstrable experience in a role involving critical thinking and problem-solving.
• Excellent interpersonal and customer-oriented communication skills.
• Experience in a role demonstrating excellent time management and prioritization skills.
• 1+ years of experience required.
• Bachelor's degree or equivalent in a business field.

Responsibilities

• Utilize SalesForce and SAP (ECC, CC, and CI) to book enterprise opportunities and contracts for accurate downstream invoicing and revenue recognition.
• Actively review sales pipeline and corresponding deal information to anticipate potential booking issues or negative customer experience impact.
• Conduct weekly reconciliations and other oversight activity to ensure accurate revenue booking/recording using Excel and Power BI reports.
• Partner with cross-geo/organizational teams focused on data management, innovation, integration, and enablement.
• Work cross-functionally with multiple internal departments and external partners.
• Support increased workload and additional hours when required, especially during month/quarter end.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree