Order Liaision

About the position

The Order Liaison is responsible for obtaining orders to ensure clients receive ongoing services without a lapse in service. This position will follow-up with physician offices to ensure all orders are signed and returned within a timely manner. This position will work to build relationships with our physician offices, as well as communicating effectively with members of the Business Development team to address any pending orders. Daily reports will be pulled to ensure all proper processes are being followed.

Responsibilities

• Obtaining Verbal Orders
• Daily reports: Processing pending orders for physician signatures
• Follow up method- Prioritizing and effectively communicate with Business Development Associate and/or Physician's office
• Physician communication and fax delivery method
• Delegating physician's updates to support team and effectively communicating any changes to the team
• Quality Assurance- chart audits, treatment note audits, etc.

Requirements

• Active LPN state license in good standing.
• Current Cardiopulmonary resuscitation certification (CPR)
• Excellent Customer Service
• Ability to work independently and with minimal supervision.
• Experience in healthcare, client relations, customer service and or related experience
• Strong oral and written communication
• Experience with Microsoft, EMRs and Excel

Benefits

• Medical, Dental, & Vision Health Plans
• Paid Time Off
• $15,000 employer paid life insurance for full-time employees
• Supplemental Life, Spousal Life, and Child Life insurance options
• Critical Illness & Hospital Indemnity Insurances
• Short and Long Term Disability
• Pet Insurance
• Home and Auto Insurance Discounts
• Employer Paid Mental Healthcare
• 401k