Order Fulfillment Technician

ER2•Mesa, AZ

1d•$18•Onsite

About The Position

We are looking for someone who loves computers and electronics, and who wants to be a part of a fun, hard working team! Our Order Fulfillment Technician team members are responsible for identifying, evaluating, troubleshooting, testing, and repairing desktops & laptops while completing incoming orders. Schedule: This is a full-time position Monday - Friday, 8 am - 5 pm with a 1-hour lunch break Reports to: This position reports to the Operations Team Lead Compensation: $18.00/Hourly THE PERFECT FIT: Strong attention to detail and quality control skills Ability to work efficiently in a fast-paced environment Excellent problem-solving and troubleshooting abilities Strong teamwork and communication skills Flexibility to adapt to changing priorities Commitment to continuous improvement and excellence We’re not looking for someone who’s half-invested. Our team is growing FAST and we want you to grow with us. The right candidate will be looking to contribute for the long haul.

Requirements

1-2 yrs computer repair experience preferred
Have the ability to problem solve
Be able to work with little to no supervision
Be dependable
Have great attention to detail
Have a desire to work in an ever-changing environment
Willingness and capability to flex and work in other departments when needed
The ability to lift, push, pull, or carry heavy objects as needed 50+ lbs
Ability to work and look at a computer screen for extended hours per day
The ability to stand in one place for extended periods of time without fatiguing
Ability to work in a climate-controlled warehouse environment with some temperature fluctuations, moderate noise, and a fast-paced, busy atmosphere.
The ability to speak/read English fluently
Legally authorized to work in the United States
The ability to pass a drug test
The ability to pass a background screening with no prior convictions related to theft or cybercriminal activity
The ability to perform all work related duties free from any type of impairment

Responsibilities

Process orders promptly while maintaining high-quality standards
Collaborate with production teams to complete equipment testing and support timely order delivery
Conduct standardized testing on unprocessed equipment
Repair or replace defective parts and retest devices
Prioritize direct shipping orders, including cleaning and vinyl application
Utilize packaging equipment to create boxes and palletize products
Fulfill customer-specific orders while minimizing defects
Maintain focus on exceeding customer expectations and work quality
Perform quality checks throughout the fulfillment process
Support and train team members as needed
Adapt to changing priorities and communicate with Team Leaders
Identify and address issues or obstacles faced by the team
Maintain professional communication across various platforms
Perform daily 3S (sort, sweep, standardize) tasks to keep the department clean

Benefits

Healthcare coverage for full-time employees - a comprehensive benefits package that includes medical, telehealth, dental, vision, and life insurance, short term and long term disability, supplemental accident, critical illness, and hospital indemnity insurance, employee assistance program, and BenefitHub discount program
401(k) with company match (after just 90 days of employment!)
Competitive wages
Welcoming, caring, and dedicated team members
Fun culture with family-like vibes
Paid Time Off
Company Branded Attire Allowance
Professional & Personal Growth and Development Opportunities
Real Life Skills Training
A workplace built on continuous improvement - we work to ensure that everything we do adds value to our customer: Better process, easier work day, great product, on time, happy customers, successful company!
All ideas are welcome, everyone has a voice here - unused employee genius is a big waste!