Order Fulfillment Supervisor

DMA Industries, LLC • Greer, SC

5d

About The Position

Founded in 2008 DMA Industries, LLC (DMA) has quickly grown to become a trusted supplier to the North American Automotive Parts Aftermarket. DMA has a dynamic, performance-driven work culture that embodies the entrepreneurial spirit, team-work, collaboration, and an unwavering standard of ethics.

Position Overview:
The Order Processing Lead is responsible for the efficient and accurate allocation and release of customer orders to the Order Pickers and other warehouse associates. This role is the critical link between the customer order flow and the physical fulfillment process, requiring strong computer skills and a focus on optimizing labor resource usage and order priority. You will be responsible for the administrative function of order waving, system monitoring, and reporting daily progress toward key performance indicators (KPIs).

Requirements

• Experience: Minimum one to three years direct warehouse experience in a fast-paced distribution environment where small parcel and LTL/LT customer order processing occurs.
• Education: High school diploma or equivalent is required. Equivalent combination of education and experience.
• Technology: Extensive familiarity with distribution software systems (WMS, ERP, etc.) is highly preferred. Proven experience in a computer-heavy administrative or coordination role within a warehouse environment. Demonstrated aptitude and comfort using distribution software systems, computers, email, and MS Office software programs (especially Excel for data tracking).
• Skills: Previous supervisory experience managing 3-10 team members. Familiarity with distribution software systems highly preferred. Equivalent combination of education and experience. Maintains professional and courteous relationships with all warehouse associates while positioning themselves in a leadership supervisory position. Good communication skills, both written and verbal, with the ability to work with diverse personalities and backgrounds.

Responsibilities

• Responsible for the overall performance and achievement of the daily productivity requirements of your work area team.
• Acts as a team builder who plans, staffs, directs, and ensures the efficient operation of the team. Schedules staffing levels based on work need.
• Ensure compliance by all team members that their work is being performed consistently to the standards as outlined by the work task SOPs.
• Provides regular oversight, feedback and retraining as needed to help team members improve.
• Ensures compliance by all team members to company safety, equipment, and housekeeping policies.
• Maintain proactive communication with your team members and your direct supervisor during the work shift.
• Perform various other warehouse task responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED