Order Fulfillment Supervisor

Green Thumb Industries (GTI)•Oglesby, IL

54d•$60,000 - $85,000

About The Position

We are looking for an experienced Order Fulfillment Supervisor to oversee and support the order fulfillment operations in our cannabis manufacturing facility. You will be the one to ensure product quality standards and inventory integrity are maintained for your department. The production supervision duties are mostly hands-on and direct in nature and require substantial time be spent on the plant floor working closely and directly with all production employees.

Requirements

5+ years' experience in a production environment, 2+ years in supervisory capacity required
High school diploma or GED required; BSc/BA preferred
Experience in directing and evaluating subordinates
Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness
Adapts and thrives in a demanding, start-up, fast-paced environment
Operates with a high level of professionalism and integrity, including dealing with confidential information
Excellent organizational and communication skills
Knowledge in Continuous improvement, ex. Kaizen, Gemba Walks
Employee must exhibit competency in basic organizational and communication skills.
Ability to establish and maintain effective working relationships with all employees.
Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
Must pass any and all required background checks
Must be and remain compliant with all legal or company regulations for working in the industry
Must possess valid driver's license
Must be a minimum of 21 years of age
Must be approved by state badging agency to work in cannabis industry

Responsibilities

Work cooperatively with sales to receive orders through tracking system (METRC)
Train and develop a high performing team
Organize employees to pull orders and validate 100% accuracy
Confirm products' unit counts and compliance labels match dispensary manifests, ensuring no rejections nor complaints from customers
Maintain inventory reports, and inventory alignment between internal and external systems
Develop, implement, and maintain quality systems to ensure these standards are met
Work cooperatively with the Transportation Supervisor to assure alignment between Order Fulfillment and transportation
Complete and submit required reports weekly, monthly, quarterly, annually or as needed
Conduct weekly finished product inventory audits, reconciling and investigating discrepancies
Plan & Schedule each day to support sales and inventory requirements
Understand and meet daily, weekly, monthly, & annual goals
Train employees to identify quality issues in real time, achieve production rates, complete vault Inventories, and conduct essential state traceability program functions
Ensure employees' success regarding quality and productivity
Participate in employee hiring; terminations; discipline; writing & delivering performance evaluations
Identify and implement process improvements
Help create a positive environment by having a positive attitude and by being self-motivated
Establish fulfillment goals, monitor/track employee performance, and provide regular 1x1 performance feedback to help the employee succeed
Ensure employees are following all safety and operating procedures, and GTI policies