Order Fulfillment & Packing Associate
About The Position
The Order Fulfillment & Packing Associate plays a critical behind-the-scenes role in delivering joyful Amazeum experiences to families beyond our walls. This position is responsible for accurately picking, packing, labeling, and preparing online orders from Curiosity Corner for shipment. While this role does not work directly with guests, your precision, care, and efficiency directly shape how families experience the Amazeum at home. This role works out of the Amazeum’s fulfillment warehouse located in Gravette, Arkansas and collaborates closely with the Retail Team to ensure every order reflects Amazeum quality, creativity, and care.
Requirements
- Must be at least 16 years of age at the time of hire
- Attained, or actively working toward, a High School diploma or GED
- Ability to follow written and verbal instructions with accuracy and consistency
- Strong attention to detail and commitment to doing work “the right way” every time
- Comfortable working independently while also communicating clearly with team members
- Ability to work in a fast-paced, production-style environment and meet daily order goals
- Basic proficiency using computers and learning new systems (order screens, shipping labels, inventory tools—training provided)
- Reliable transportation to and from the work location
- Ability to lift, carry, and move boxes and products weighing up to 30 lbs
- Ability to climb step ladders and reach shelving at various heights.
- Ability to bend, squat, kneel, twist, and reach and perform repetitive motions as part of daily packing and fulfillment tasks.
- Ability to stand and walk for extended periods of time during scheduled shift.
- Ability to use hands and fingers for fine motor tasks such as picking small items, taping boxes, labeling, and sorting.
- Ability to push and pull carts or rolling racks of packed orders.
Nice To Haves
- Experience in order fulfillment, packing, warehouse, or retail stockroom environments
- Familiarity with eCommerce platforms or shipping tools (Shopify, ShipStation, label printers, etc.)
- Strong organizational habits and pride in maintaining a clean, efficient workspace
- Ability to spot errors before they ship and take initiative to resolve issues
- A collaborative, positive attitude and a “jump in where needed” Amazeum spirit
- Bilingual
Responsibilities
- Accurately pick items from Curiosity Corner inventory based on online order details
- Pack orders safely and thoughtfully to protect products and present them with care
- Prepare shipments for outgoing delivery, including labeling and staging for carrier pickup
- Follow established packing standards to ensure consistency and quality
- Identify and communicate order discrepancies, damaged items, or inventory concerns to the Retail Team
- Maintain an organized, clean, and efficient workspace
- Restock packing supplies and monitor material needs
- Support a positive, collaborative, curiosity-driven work environment
- Work extended schedules during peak seasons, especially during the holiday period
- Represents the Amazeum in a professional manner at all times including adherence to department standards
- Perform additional duties as required
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
