Order Fulfillment Clerk

Honolulu Cookie Company • HI

96d

About The Position

Responsible for performing production duties (picking, packing, and shipping) and assisting management to ensure that orders are processed in an efficient, organized, and timely manner. Expected to understand all aspects of the physical fulfillment of orders. Required to assist in order processing and printing of shipment labels, depending on order volume.

Requirements

• High school diploma or equivalent.
• Strong work ethic and the ability to prioritize tasks.
• Strong attention to detail with the ability to multitask in a fast-paced work environment.
• Strong communication and teamwork skills.
• Customer service oriented with a positive attitude.
• Able to read and understand various documents, forms, and reports.
• Basic arithmetic and computer skills.

Responsibilities

• Adheres to and exemplifies behaviors aligned with company core values.
• Fosters a sense of teamwork and collaboration by supporting an employee culture that is aligned with HCC values and operating principles.
• Consistently follows departmental directions and adheres to all product specifications, food safety and quality.
• Follows standard operating procedures to ensure that production requirements and standards are consistently met.
• Fulfills (picks, packs, and ships) all orders accurately and in a timely manner.
• Adheres to all Good Manufacturing Practices (GMP’s).
• Practices safe work practices throughout the duration of daily operations.
• Efficiently assembles orders while following quality standards.
• Rotates among duties within the order fulfillment area including picking, packing, shipping label printing, ice gel/shipping supplies replenishment, 'makes' production, and pallet building.
• Maintains workstation in a clean and organized condition.
• Moves product using the WMS System and assists in conducting cycle counts.
• Examines and verifies products across multiple stages of the fulfillment line to ensure correct item, counts and labels.
• Safely conducts pre/post-operational daily tasks including ordering finished products, completing daily order and inventory logs, and replenishing shipping supplies.
• Assists in order processing using various computer shipping programs.
• Consistently demonstrates a sense of urgency.
• Communicates suggestions, ideas, and solutions to management to improve current operations.
• Cross trains with other department members for maximum flexibility.
• Performs all other Order Fulfillment related tasks as assigned.
• Performs other duties as assigned including housekeeping of common areas.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 251-500 employees