Order Fulfillment Associate

Aesop Intermediate LLC•La Vergne, TN

3d•Onsite

About The Position

The Order Fulfillment Associate is essential to the success of the organization, ensuring accurate and efficient order fulfillment, timely shipping, and satisfactory customer service through retrieving parts from the warehouse, processing returns, and issuing credits. Bi-lingual (Spanish speaking) applicants preferred for this position!

Requirements

High school diploma or GED is required.
One year of experience in warehouse or logistics environments, including understanding inventory management and operating material handling equipment, preferred.
Strong written and verbal communication skills are required with a commitment to act with an elevated level of professionalism during all transactions both internally and externally.
Ability to read, write and comprehend instructions, short correspondence, and memos.
Must be able to work effectively alone or with others in a team environment.
Must be able to work collaboratively across functions. Share expertise with others.
Must be a self-starter with the demonstrated ability to meet timelines and schedules related to essential functions described above.
Must demonstrate strong attention to detail and strong organizational skills with the ability to prioritize and manage multiple tasks.
Must be able to ambulate throughout the facility for most of the workday.
May work outdoors exposed to changing weather conditions (rain, sun, snow, wind, etc.) for varying amounts of time.
Must be able to operate equipment in a workstation.
Work in an area equipped with forklifts, chain hoists, and other tools as needed.
Ability to use both hands regularly with enough dexterity to operate basic hand and power tools safely.
Ability to lift, move, and carry objects and materials up to 50 lbs. with or without assistance.
Ability to work occasional overtime as needed as determined by the employee’s supervisor.

Nice To Haves

Forklift Certificate preferred.
Automotive experience preferred.
Bi-lingual (Spanish speaking) applicants preferred for this position!

Responsibilities

Customer Relations – Internal and External
Collaborating with other team members to ensure efficient workflow and teamwork
High levels of customer satisfaction
Assist in receiving and processing incoming shipments.
Maintain accurate inventory levels by performing cycle counts and restocking items.
Accurately and efficiently fulfill customer orders while ensuring timely shipment and maintaining inventory accuracy by processing returns and issuing credits.
Process and fulfill customer orders and retrieve parts from warehouses or other locations.
Inspect and clean parts, package appropriately, and prepare for shipping.
Continuously improve order fulfillment processes and procedures to increase efficiency and customer satisfaction.
Maintaining a clean and organized work environment to promote safety and efficiency.
Perform Other Duties as Assigned