Order Fulfillment Associate Part Time

About the position

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

Responsibilities

• Perform general warehouse activities including pulling merchandise from a pick list.
• Move merchandise from sales floor to staging area.
• Use handheld scanner to verify merchandise counts and update merchandise locations.
• Operate equipment as needed.
• Work within all digital initiatives including: BOPIC, Curbside, Express Pay and Ship from Club.
• Support the application of club policies, procedures and compliance.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Maintain a clean and organized environment, inside the OMNI Space.
• Understand how to access and read production and/or financial performance reporting for your department.
• Securely package orders in accordance with standard operating procedures.
• Perform general housekeeping duties, including removing trash and cardboard from the work area.
• Handle damaged goods and spoiled products in accordance with standard operating procedures.
• Process returns to the club and make determination on how to handle.
• Meet OMNI productivity expectations regarding service level agreements (SLA’s), performance metrics and goals.

Requirements

• Previous order pulling experience preferred.
• Big box/wholesale retail experience preferred.
• Previous RF scanner experience preferred.

Benefits

• BJ’s pays weekly.
• Eligible for free BJ's Inner Circle and Supplemental membership(s).
• Generous time off programs to support busy lifestyles including Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty.
• Benefit plans for your changing needs including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending.
• 401(k) plan with company match.