Order Expediter Sales - Inside Sales

Builders FirstSource • Bradenton, FL

99d

About The Position

Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The Order Expeditor is a proactive, problem-solving role that ensures timely and accurate customer order processing. This position reviews the end-to-end process from sales order management to invoicing, including pricing, purchasing and inventory, to ensure accuracy.

Requirements

• High school diploma or General Education Degree (GED)
• 5+ years of related experience or an equivalent combination of education and experience
• Excellent customer service skills
• Excellent verbal and written communication skills
• Excellent problem-solving skills and ability to work independently
• Ability to compose effective and efficient reports and correspondence
• Ability to organize, prioritize, and efficiently multitask
• Proficient computer skills and with Microsoft Office Products, particularly Excel

Responsibilities

• Monitor and expedite sales orders and order fulfillment, coordinate with teams to address roadblocks
• Identify sales orders at risk for outbound delivery failure
• Change orders upfront (e.g., substitutions, backorders, POs) to get it through warehouse, transportation and invoicing
• Work on the business process to proactively clear the pathway for customer orders
• Understand the end-to-end process and help facilitate sales orders across functional teams
• Monitor activities related to returns and billing blocks, special orders, back orders, and pricing blocks, purchase requisitions, purchase orders and inventory, and delivery
• Complete daily checklist activities
• Understand the Available-to-Promise (ATP), Back Order, and Material Replenishment Planning (MRP) processes and when to intervene
• Other duties as assigned

Benefits

• Competitive, affordable benefits designed to make life better for you and the people you love

What This Job Offers

• Job Type: Full-time
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED