Order Entry Technician

Synchrony Pharmacy Indianapolis • Indianapolis, IN

81d

About The Position

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. Synchrony Pharmacy, a subsidiary of Trilogy Health Services LLC, is seeking an Order Entry Pharmacy Technician. We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization.

Requirements

• Education: High School / GED
• Experience: 1-3 years
• Licenses and Certifications: Board Licensed and/or Certified Pharmacy Technician (CPhT) consistent with state requirements.

Responsibilities

• Enters customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased into the order entry system.
• Verifies and enters physician information into the system.
• Enters new medication orders and enters refills.
• Triage, correlates and distributes orders obtained from document imaging software.
• Receives and responds to customer complaints and/or issues.
• Forwards escalated concerns to the Order Entry Supervisor.
• Reviews and verifies customer and order information for correctness, checking it against previously obtained information as necessary.
• Assists specified departments in the preparation and shipment of orders to designated locations.
• Evaluates inventory records to determine availability of requested medication.
• Reviews orders for completeness according to reporting procedures and forwards incomplete orders for further processing.
• Answers phone calls from customers and provides customer services solutions.
• Other duties as assigned.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 501-1,000 employees