Order Entry Representative

Global Furniture Group USA•Buford, GA

58d

About The Position

Global is a leading North American manufacturer of furniture solutions, offering a broad range of high-quality, value-driven products for the workplace, education, healthcare, and hospitality markets. With over 50 years in operation and more than 4,000 employees worldwide, Global has a strong presence across Canada, the US, Mexico, China, and the UK. As a recognized leader in the industry, Global currently has an immediate career opportunity at our Buford, GA distribution center. The successful candidate will be responsible for receiving and processing incoming purchase orders. Is proficient at keying PO s received from a number of different formats from our customers. Communicates internally to clean the order and works within the process of the department to ensure the orders are error free and released to production in a timely manner.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience or military equivalent.
Articulate email, fax and verbally communicate in a clear and concise manner.
Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Define problems, collect data, establish facts, and draw valid conclusions.
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Knowledge of Microsoft Office programs (Excel, Word, etc.).

Responsibilities

Enter NEW Purchase Orders.
Process Commercial orders only.
Ongoing training from the OE lead/ Senior and Specialists is still needed.
All orders proofed until Management feels no longer needed.
Learn to Navigate the AS400 and other Global Systems.
Process XML, EDI, SIF and PDF Orders.
Coordinate with the appropriate Customer Care team to ensure specialty accounts are entered correctly.
Enter Parts-Express (w/cost)
Work with OE lead to ensure all orders are proofed prior to release from Hold(s)
Initiate Addendum Process.
Conduct final QA of Orders prior to release.
Release Orders into Production.
Cancel/Revise PO prior to release (on hold / QA Check)
Correspond with Secondary Review Team (credit hold)
Correspond with Proforma Team (CIA / deposit)
File Documents in accordance with local guidelines.
Additional Duties as Assigned.