Order Entry/Billing Coordinator

Rosina Food Products•Cheektowaga, NY

17d•Onsite

About The Position

Order Entry/Billing Coordinator is responsible for accurately entering and verifying customer orders, coordinating shipping and billing details, resolving pricing discrepancies, and supporting timely invoicing while working closely with Sales, Supply Chain, and Customer Engagement teams in a fast-paced environment. About Rosina Food Products Rosina Food Products, Inc. is a family-owned food manufacturing company known for quality, teamwork, and long-term career growth. We are seeking a detail-oriented and organized professional to join our Finance & Administration team.

Requirements

1–3 years of experience in order entry, billing, or administrative support preferred
Strong data entry skills with a high level of accuracy and efficiency
Proficient in Microsoft Excel and Word
Experience with automated order entry systems preferred
Strong organizational, communication, and problem-solving skills
Ability to work professionally with internal and external stakeholders

Responsibilities

Receive, verify, and accurately enter customer orders received via fax, phone, email, or EDI
Communicate with Sales Teams, brokers, customers, and internal departments to clarify order details
Create and verify Bills of Lading
Coordinate shipping and delivery requirements with Supply Chain and transportation partners
Communicate with carriers to confirm delivery appointments
Support customer invoicing by ensuring invoices are prepared and distributed accurately and on time
Resolve pricing discrepancies and update promotional activity in the trade management system
Identify and follow up on order exceptions such as minimum weight issues or date changes
Track department metrics and assist with reporting and process improvement
Collaborate closely with the Customer Engagement Team
Perform additional administrative and support duties as needed