ORC Investigator

Triumph Protection Group•Highland Park, TX

39d

About The Position

Organized Retail Crime (ORC) investigator monitors and respond to theft incidents affiliated with ORC. They provide an investigative response to related external theft incidents. The ORC Investigator will maintain cooperative relationships with local, state, and federal law enforcement, prosecutors, and other investigative entities. The Investigator will also investigate reports internal non-retail criminal acts that could possibly impact a retailer facility. The investigator will handle administrative duties to assist the ORC Manager process and communication with stores.

Requirements

Experience in retail lost prevention
In-depth knowledge of the techniques and limitations of stationary, mobile and electronic surveillance
Knowledge of loss prevention, investigative and ORC processes, criminal
Justice system, loss prevention, security and risk management concepts
Knowledge of general physical inventory process, calculation, and control particularly as it relates to shrinkage
Technical knowledge of loss prevention programs and strategies to identify problems and solutions to gain the confidence of others
Knowledge of Microsoft Office and other electronic reporting systems
Ability to travel independently and be available to work weekends occasionally nights
High School Diploma or equivalent.
Minimum of 5 years’ experience in loss prevention and/or law enforcement investigation.

Nice To Haves

Bachelor’s Degree in Law Enforcement, Criminal Justice, or related business field, preferred

Responsibilities

Develop partnership with law enforcement agencies at local, state, and federal levels, as well as other retail loss prevention ORC organizations to identify, investigate and prosecute subjects that are impacting the market.
Ensure all prosecution/restitution recovery of local theft and fraud investigations cases.
Identify all aspects of emerging theft opportunities, trends and cases within your market using reporting, trend analysis.
Conduct static and mobile surveillance.
Work complex field & fence investigations, case development and resolution.
Identify new and emerging patters of fraud and theft trends.
Investigate, identify, and report issues regarding external theft and shrink causing issues affecting client stores.
Report alert signals indicating possible internal dishonesty to the appropriate members of Asset Protection client team.
Detect & assist with the apprehension of people or persons committing theft and fraud against the client store.
Complete the prosecution process: report to police, case reports, attend court and testify as required.
Must ensure privacy/confidentiality in all communications and placement (proximity to termination, line of sight, etc.) to only those with a business need to know.
Effectively communicate with all supporting parties
Other duties as assigned.
Maintain accurate report records and case building documentation.
Review and archive CCTV surveillance
Input and document theft incident into client case management systems
Complete monthly and quarterly reports for client Asset Protection team
Physically engage any threat and respond accordingly when necessary.
Provide proactive overt patrols and surveillance post incident.
Must be flexible & available on a short notice.
Appearance must be professional and within guidelines of assignment requirements.
Follow all local, state, and federal laws while providing investigation services.