Oral Surgery Care Coordinator

Smilebuilderz • Lancaster, PA

55d

About The Position

As an oral surgery care coordinator your primary responsibility will be to coordinate patient care throughout the entire oral surgery process, from initial pre-screening to post-operative follow-up. This role requires a blend of excellent organizational skills, strong communication abilities, and a compassionate approach to patient care.

Requirements

• High school diploma or equivalent; additional education in healthcare administration preferred.
• Previous experience in a healthcare or dental office setting, with specific experience in oral surgery coordination preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Knowledge of insurance verification and billing processes.
• Proficient in using office software and electronic medical records systems.

Responsibilities

• Patient Scheduling and Coordination: Schedule patient appointments for pre-screening, surgeries, and follow-up visits. Coordinate with the oral surgeons, other health professionals, and support staff to ensure a smooth patient experience.
• Patient Communication: Provide clear and comprehensive information to patients regarding their oral surgery procedures, including pre-operative and post-operative instructions. Address patient inquiries, concerns and provide support throughout the treatment process.
• Insurance Verification and Billing: Verify patient insurance coverage and obtain pre-authorization for oral surgery procedures. Work closely with billing and administrative staff to ensure accurate and timely processing of insurance claims.
• Medical Records Management: Maintain and update patient medical records, ensuring accuracy and confidentiality. Collaborate with the oral surgeons and administrative team to organize and manage patient documentation.
• Pre-operative Preparation: Assist in preparing patients for surgery by explaining pre-operative instructions, obtaining necessary paperwork, and ensuring all required tests are completed.
• Post-operative Follow-up: Conduct follow-up communications with patients to monitor their recovery progress and address any concerns or complications. Schedule post-operative appointments and assist in coordinating additional care if needed.
• Collaboration with Healthcare Professionals: Foster effective communication and collaboration with oral surgeons, nurses, anesthesiologists, and other healthcare providers involved in the patient's care.
• Patient Education: Educate patients on oral surgery procedures, potential risks, and the importance of post-operative care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 51-100 employees