Oracle NetSuite Customer Success Associate Consultant

Oracle•Austin, TX

About The Position

As a Customer Success Associate Consultant, you’ll enter our Customer Success Associate Development Program (CSADP) an immersive experience designed to build your product expertise, consulting skills, business acumen, and implementation methodology. Through robust training, hands-on development, and shadowing experienced professionals, you’ll work across a variety of customers, industries, and teams, helping businesses transform how they operate so they can achieve their vision. You’ll benefit from our shared focus on actionable analytics, cutting-edge technology, and personalized solutions, as you contribute to delivering high-quality projects and world-class customer experiences.

Requirements

A recent graduate with a bachelor’s degree preferred courses of study include Engineering, MIS, Accounting Info Systems, Technology Management, or Supply Chain and a passion for launching a consulting career.
A critical thinker, analytical, and skilled at both quantitative and qualitative research.
Creative, resilient, and ready to tackle complex problems with a can-do attitude.
Able to juggle multiple priorities in a fast-paced environment, adapting quickly to change.
A strong communicator who thrives on building lasting relationships and delivering exceptional customer experiences.
Naturally curious about AI and eager to leverage new technologies in your work.

Responsibilities

Tackle complex business challenges individually and as part of a team through strategy, execution, and innovative problem-solving.
Deliver high-quality projects, proactively seek out opportunities for improvement, and provide best-practice guidance to help our clients maximize the value of NetSuite.
Consult with clients to deeply understand their business needs, map requirements to NetSuite functionality, and support smooth system configuration and adoption.
Drive customer satisfaction and measurable impact by meeting obtainable goals and metrics.
Be at the forefront of AI adoption in the ERP space embracing change, exploring new technologies, and introducing clients to transformative solutions.

Benefits

Comprehensive onboarding and training focused on technical skills, business acumen, and consulting excellence.
Access to mentorship, a global network of industry experts, and opportunities to work with businesses across a wide range of industries.
Clear career progression, empowering you to continue growing into new roles in consulting and customer success.
Competitive salary, comprehensive benefits, and a vibrant, inclusive work environment.
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance