Oracle Health Federal Senior Technical Project Manager

Oracle

95d

About The Position

Oracle Health Government is seeking an experienced Senior Technical Project Manager to lead and oversee projects involving the support, maintenance, and lifecycle management of clinical and non-clinical hardware and peripherals within a healthcare environment. This role plays a critical part in ensuring the reliability, security, and regulatory compliance of medical devices, mobile devices, printers, and other equipment essential to delivering high-quality patient care. You’ll work closely with technical teams, support staff, healthcare partners, and vendors to ensure the reliable performance of hardware devices and integration while assisting with small-scale projects, system updates, issue tracking, and coordination of support activities. You’ll join a hard-working, knowledgeable team dedicated to shaping the EHR experience for service members, veterans, American Indians, and Alaska Natives.

Responsibilities

• Oversee and manage sustainment and support activities for hardware and medical devices across government healthcare facilities documenting and tracking risks and issues.
• Lead preventive maintenance, corrective actions, and lifecycle management efforts in coordination with clinical engineering and IT support teams.
• Ensure all hardware support and maintenance procedures align with healthcare regulations (e.g., HIPAA, FDA, and other applicable standards) and organizational security/privacy policies.
• Track performance, uptime, and service records for hardware and medical devices; ensure issues are resolved promptly and systems are compliant with VA/DoD standards – driving root cause analysis and continuous improvement for support operations.
• Coordinate upgrades, patches, and device refreshes in accordance with approved change management processes.
• Collaborate with vendors and service providers to manage contracts, SLAs, warranties, and field support.
• Serve as the primary point of contact for escalated technical issues and project workstreams involving equipment sustainment.
• Prepare and deliver reports on device performance, support metrics, and project status to government leadership and contract management teams.
• Stay current with advances in medical hardware, regulatory requirements, and patient privacy needs to ensure the safe and compliant delivery of IT services.
• Support incident response as needed related to medical hardware and systems.
• Provide mentorship to junior project managers and technical support staff.

What This Job Offers

• Career Level: Senior
• Number of Employees: 5,001-10,000 employees