Oracle Fusion Financials Consultant

DXC Technology

2d•Hybrid

About The Position

Your Next Big Career Move Starts at DXC Technology We’re Hiring: Oracle Fusion Financials Consultant Location: Hybrid - DXC Manila IPC McKinley Hill, Taguig City Employment Type: Full Time At DXC, we build strong connections, embrace innovation, and empower our people to grow. We’re looking for a Oracle Fusion Financials Consultant who is motivated, skilled, and eager to contribute to meaningful projects.

Requirements

Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 7-10 years of relevant work experience in industry.
Proven experience in Oracle Fusion Cloud - Finance
A continuous learner that stays abreast with industry knowledge and technology

Responsibilities

Platform Operations & Maintenance Ensure stable and smooth day-to-day operation of all ServiceNow instances (DEV, TEST, PROD). Monitor system health dashboards, scheduled jobs, and integrations to prevent or quickly resolve issues. Perform regular housekeeping activities such as log cleanup, fixing broken references, and managing orphaned records. Manage user accounts, roles, and group access following governance policies.
Incident & Request Management Provide Level 2 support for all ServiceNow-related incidents and requests raised through the ITSM tool. Investigate and resolve functional and configuration issues (catalog items, forms, workflows, notifications). Escalate complex or code-related issues to the ServiceNow Developer or Platform Owner when required. Ensure timely updates and communication to users and stakeholders regarding ticket progress.
Change & Release Management Participate in CAB reviews and ensure all admin changes follow proper change management process. Prepare and execute platform changes (configuration, workflow updates, role adjustments) during approved windows. Support deployment activities from DEV → TEST → PROD, ensuring correct migration of update sets. Maintain release notes and documentation for all BAU deployments.
Platform Configuration and Catalog Maintenance Maintain and enhance service catalog items, request workflows, and approval processes. Configure and test UI policies, business rules, client scripts, and notifications within BAU scope. Work with process owners to ensure catalog items and forms remain accurate and aligned with business needs.
Upgrade and Patch Support Support the ServiceNow version upgrade process — pre-checks, testing, and post-upgrade validation. Identify and resolve broken configurations or deprecated features after upgrades. Update documentation and test cases post-upgrade to maintain compliance and stability.
Reporting and Performance Analytics Create and maintain reports and dashboards for ITSM and other modules as requested by stakeholders. Monitor platform performance and usage trends; recommend optimizations or cleanup activities.
Security, Compliance, and Governance Manage user and role provisioning in line with least-privilege principles. Ensure compliance with audit and governance controls (e.g., access reviews, segregation of duties). Maintain data integrity in CMDB, catalog, and other modules used by BAU.
Continuous Improvement and Collaboration Identify and propose process or automation improvements to enhance efficiency. Collaborate with developers, process owners, and platform team for fixes and enhancements. Participate in weekly BAU stand-ups or review calls to discuss platform health, open issues, and priorities.
Documentation and Knowledge Sharing Maintain configuration logs, admin guides, and SOPs for BAU activities. Create and update Knowledge Base (KB) articles for common issues or user queries. Support internal training and handover sessions to ensure operational continuity.
Communication & Escalation Provide timely updates on incidents, changes, and maintenance activities. Escalate recurring or high-impact issues to the ServiceNow Platform Owner or Tech Lead. Coordinate with vendor support (ServiceNow or third-party) for unresolved technical issues.