Oracle CX Technical Fusion Field Service Consultant

Deloitte•Los Angeles, CA

45d•$84,400 - $155,400

About The Position

Oracle CX Technical Fusion Field Service Consultant Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce Recruiting for this role ends on December 20, 2025. Work You'll Do As a Technical Consultant at Deloitte, you will closely collaborate with Technical Leads to design and develop innovative technical solutions, integrations, and customizations for Oracle Fusion Service Cloud, all tailored to client requirements. You will work alongside functional and technical teams to translate complex business needs into actionable technical specifications and deliverables. Throughout the design and implementation phases, you will be responsible for preparing comprehensive technical documentation, including Lean Specs and solution design documents, to support project success. Additionally, you will coordinate with offshore and cross-functional teams to develop workshop materials and other key project content, ensuring smooth and effective collaboration across the project lifecycle. Your expertise will help deliver high-quality solutions that address our clients' business challenges and reinforce Deloitte's commitment to excellence in Oracle CRM implementations. The Team Our Sales & Service offering drives global customer transformation by designing and implementing innovative experiences across customer service, sales, and field service. We blend strategy, technology, and creativity to solve complex challenges-bringing customer strategies to life and creating new markets. Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field service delivery. By leveraging advanced analytics, Generative AI, transformative technologies, and creative design, we help clients build deeper relationships with their customers and drive sustained growth and value creation.

Requirements

Minimum of 3+ years relevant experience in a consulting or industry role, with a minimum of 3 years relevant consulting in Oracle Field Service operations
Minimum of 2+ years of experience leading multiple project teams simultaneously on relevant engagements
Bachelor's degree or equivalent number of years of experience
Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available

Nice To Haves

Oracle Field Service certification
Exposure to other Oracle modules- Fusion Service, Service Logistics, Maintenance, Install Base, Projects, FinOps, and Subscription
Exposure to Construction industry
Experience implementing Redwood UI

Responsibilities

closely collaborate with Technical Leads to design and develop innovative technical solutions, integrations, and customizations for Oracle Fusion Service Cloud, all tailored to client requirements
work alongside functional and technical teams to translate complex business needs into actionable technical specifications and deliverables
preparing comprehensive technical documentation, including Lean Specs and solution design documents, to support project success
coordinate with offshore and cross-functional teams to develop workshop materials and other key project content, ensuring smooth and effective collaboration across the project lifecycle

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively.
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

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