Oracle Cloud HCM Payroll Lead

Datavail • Boulder, CO

4h

About The Position

Senior Oracle Cloud Payroll Functional Lead responsible for owning and
stabilizing HCM application delivery across complex client environments.
Provides hands-on functional leadership across Payroll, Time & Labor, And
Absence Management areas, with strong accountability, clear communication, and
dependable execution. Trusted to establish clear ownership, reinforce client
trust, and maintain delivery stability during client-facing role transitions

We are looking for Oracle Fusion Payroll Functional Consultant with Overall
10+ years of IT experience with at least 8+ years of Fusion experience and
remaining years of Payroll domain experience in Oracle EBS
Must have a good understanding of the following Oracle Cloud HCM version 23+
capabilities
We are looking for a Functional person who has real-time hands-on
functional/product experience; and/or worked with L3 level support; and/or
having equivalent knowledge

Description:
Position is for a Functional Professional, with implementation background in
Oracle Cloud HCM Payroll, Absence, and Time & Labor  Applications
Responsibilities include but are not limited to providing excellence in
customer service support, diagnosis, replication, resolving Functional issues
of complex and critical service requests
The focus of this position is to provide Customer Service on a Functional
level and to ultimately drive complete and total resolution of each issue
reported by customer
Position is for a Support and/or Implementation Analyst with a background in
Oracle SaaS Suite of products preferred in HCM application modules and
business processes
Responsible for business requirements, gap analysis, functional workshops,
design documents, set up documentation, configuration, business test
scenarios and more important work with technical team on CEMI/RICE objects
After post go-live provide customer production support, tracking incidents,
diagnosis, replication, troubleshooting, and resolution of complicated and
critical cases
The key skills used daily are - high level of techno-functional skills,
Oracle products knowledge, problem solving skills, and customer
interaction/service expertise

It is an opportunity to work with Cloud and On-Premises customers

This work includes:

Work directly with Customers for
Advising on complex use of Oracle products
Resolving highly complex and mission-critical issues
Serve as Situation Manager on highly sensitive issues
Formal mentoring for promoting the technical and professional development of
others

Creation/review of Knowledge Articles

Requirements

• 8+ years of experience in Oracle HCM Cloud (payroll, absence and Time & Labor) implementation & support
• Worked in 5 or more Oracle HCM (Payroll, Absence, Time & Labor) Cloud implementation or support projects as a Functional consultant with at least 3 full implementation cycles as a Functional lead or SME at least 3 modules as a SME
• Implementation/Support experience on Cloud HCM Modules like Payroll, Absence and Time & Labor
• Candidate must have hands on experience minimum in any of the following 5 modules - Core HCM, Benefits, Compensation, Workforce Management
• Should have Strong Payroll business processes knowledge and concepts
• Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud HCM. Payroll, Absence and Time & Labor
• Technically good Skills in SQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows
• Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud HCM
• Strong problem-solving skills
• Strong Customer interactions and service orientation so you can understand customer’s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers
• Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities
• Strong team player so you leverage each other’s strengths

Responsibilities

• Providing excellence in customer service support, diagnosis, replication, resolving Functional issues of complex and critical service requests
• Provide Customer Service on a Functional level and to ultimately drive complete and total resolution of each issue reported by customer
• Provide customer production support, tracking incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases
• Advising on complex use of Oracle products
• Resolving highly complex and mission-critical issues
• Serve as Situation Manager on highly sensitive issues
• Formal mentoring for promoting the technical and professional development of others
• Creation/review of Knowledge Articles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed