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1 Point System - Cedar Rapids, IA
posted 27 days ago
Full-time
Cedar Rapids, IA
Administrative and Support Services
About the position
The Oracle CC&B Utilities Engineer is responsible for managing and maintaining Oracle-based applications, specifically focusing on Customer Care & Billing (CC&B) and Oracle Analytics Publisher. This role requires extensive experience in enterprise-level computer applications and involves troubleshooting, configuration, and process design within the utilities sector.
Responsibilities
- Manage and maintain Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.
- Perform in-depth configuration, code analysis, and output for Oracle applications.
- Conduct logical workflow analysis and design for process improvement.
- Troubleshoot problems and perform root cause analysis to resolve issues effectively.
- Support utilities processes and provide technical assistance as needed.
Requirements
- 10 years of experience with Oracle-based applications, specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.
- 7 years of experience working with and maintaining enterprise-level computer applications.
- 5 years of extensive experience with Oracle and Oracle-based technologies.
- 5 years of proficiency with Microsoft Office and Visio.
- 5 years of experience with process design, logical workflow analysis, and design.
- 5 years of experience with in-depth configuration, code analysis, and output.
- 5 years of experience in utilities support and processes.
- 5 years of extensive experience troubleshooting problems and conducting root cause analysis.
