Oracle Applications Trainer

King County (WA)-posted 11 months ago
Full-time • Entry Level
Chinook Building 401 5th Avenue Seattle, WA
5,001-10,000 employees
Administration of Human Resource Programs
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King County's Business Resource Center (BRC) Training Team has two openings for a creative training professional to develop and deliver engaging technical training content in a variety of mediums. This is a full time career service position. We are looking for a tech-savvy trainer who enjoys flexing their creative muscles to make technical educational content engaging and helpful for our customers. Our ideal candidate will enjoy collaborating with team members and have great customer service skills. They will also have a passion for helping employees learn how to be more efficient by optimizing their use of our business systems and are always seeking to educate and help customers adapt to ongoing application changes. Our ideal candidate will be a motivated self-starter who isn't afraid to ask for help or recommend training process improvements.

  • Plan, design, develop, and deliver technical training content using various skills.
  • Video production/editing (e.g., screen capture, software demo/tutorial).
  • Instructional design for asynchronous e-learning course development.
  • Technical writing (e.g., user guides, tutorial scripts, communications, etc.).
  • Live facilitation for virtual instructor-led training and workshops.
  • Utilize a variety of technical tools (e.g., Articulate360, Camtasia, Office 365) to produce and deliver training content.
  • Use the Web Content Accessibility Guidelines (WCAG) to ensure training content meets ADA digital accessibility requirements.
  • Proven time management skills to plan and manage project tasks, keep track of project schedules, and meet deadlines.
  • Coordinate with project teams and subject matter experts to evaluate systems changes that impact customers.
  • Advise on and support training activities for system upgrades and projects that implement changes to business processes and system functionality.
  • Develop collaborative relationships with BRC systems analysts, business partners, and system stakeholders.
  • Demonstrated ability to work productively with team members, leadership, customers, and stakeholders at all levels of the organization.
  • Develop and deliver presentations, communications, and specialized training through various mediums.
  • Learn and adopt new tools and approaches over time as part of the continuous improvement of training offerings.
  • Consider behavior awareness and interpersonal communication style to meet the needs of a wide range of situations.
  • Creative thinker and problem solver with strong self-initiative.
  • Experience in e-learning development and instructional design models (i.e., ADDIE, Kirkpatrick, Gagne, SAM, Bloom's Taxonomy).
  • Basic understanding of visual design and tools (e.g., Adobe Creative Cloud, Canva).
  • Advanced knowledge and skill with Microsoft Office products, including SharePoint, Teams, Word, and PowerPoint.
  • Experience using measurement tools and techniques to assess training effectiveness.
  • Familiar with organizational change management.
  • Experience communicating technical concepts to a non-technical audience.
  • Experience in e-learning development and instructional design models (i.e., ADDIE, Kirkpatrick, Gagne, SAM, Bloom's Taxonomy).
  • Basic understanding of visual design and tools (e.g., Adobe Creative Cloud, Canva).
  • Advanced knowledge and skill with Microsoft Office products, including SharePoint, Teams, Word, and PowerPoint.
  • Experience using measurement tools and techniques to assess training effectiveness.
  • Familiar with organizational change management.
  • Experience communicating technical concepts to a non-technical audience.
  • Excellent medical, dental, and vision coverage options.
  • Life and disability insurance.
  • Retirement plan participation through the Washington State Department of Retirement Systems.
  • Transportation program and ORCA transit pass.
  • 12 paid holidays each year plus two personal holidays.
  • Generous vacation and paid sick leave.
  • Paid parental, family and medical, and volunteer leaves.
  • Flexible Spending Account.
  • Wellness programs.
  • Onsite activity centers.
  • Employee Giving Program.
  • Employee assistance programs.
  • Flexible schedules and telecommuting options, depending on position.
  • Training and career development programs.
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