OR Scheduler- Ortho (Support Services Specialist)

UIOWA • Iowa City, IA

21h • Hybrid

About The Position

The Department of Orthopedics is seeking an OR Scheduler (Support Services Specialist) to p rovide services related to access, scheduling, and support to assure effective and efficient delivery of health care services striving toward an excellent patient experience. Duties include: Analyze Orthopedic OR allocations daily, monitoring room utilization, and make recommendations to senior Ortho leaders on ways to improve this. Maintain Epic room assignments. Constant communication between faculty offices on available OR time and offering time to others to fill any unused time. Train all new Admin Services Coordinators on all aspects of scheduling their faculty surgeries and departmental guidelines regarding room utilization. This includes updating Epic, relaying information to Pre-Access for insurance authorization and communicating with faculty offices. Educate new faculty on OR departmental guidelines. Assist with any performance improvement initiatives. Responsible for working through the Ortho deficiency work queue. Open communication with all OR locations, their schedulers, and OR staff. Monitor secure chats, epic inboxes, among others for OR related issues. The new University of Iowa Health Care North Liberty Campus is a 469,000 square foot facility that is home to UI Health Care’s nationally recognized Orthopedics service line, offering comprehensive, coordinated, and accessible care across the outpatient, inpatient and surgical venues. These state-of-the-art clinical facilities include a full-service community imaging center, laboratory services, physical therapy, retail pharmacy, and emergency department as well as an array of support services. The facility has been designed to support a superior patient and staff experience; excellence across our patient care, teaching and research missions; convenient access to services; and engaging community partnerships. UI Health Care is seeking a welcoming, highly-skilled and collaborative workforce to be a part of the team for this superb new campus, and to help further our mission of: Changing Medicine. Changing lives. Hybrid within Iowa: This position is eligible for a combination of on-campus and remote work. Remote work must be performed Hybrid within Iowa: This position is eligible for a combination of on-campus and remote work. Remote work must be performed within Iowa and will require within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location .

Requirements

• Bachelor’s degree or equivalent combination of education and experience is required.
• 1 year of experience as an administrative capacity.
• Experience maintaining records and/or databases.
• Knowledge of basic office routines and functions sufficient to telephone calls and to route correspondences by name and functional area.
• Excellent written and verbal communication skills.
• Ability to organize and prioritize multiple tasks on time and maintains quality standards.
• Experience working with Microsoft Office and computer software applications
• Ability to make decisions requiring interpretation and judgment

Nice To Haves

• Experience working with Epic.
• Experience with OR operations.
• Knowledge of institutional and unit policies, processes and forms.
• Skill in utilizing computer software and online systems.
• Skill in operating office equipment.
• Ability to gather, analyze and display data in appropriate format and keep accurate records.
• Experience working with iQueue .
• Attention to detail.

Responsibilities

• Analyze Orthopedic OR allocations daily, monitoring room utilization, and make recommendations to senior Ortho leaders on ways to improve this.
• Maintain Epic room assignments.
• Constant communication between faculty offices on available OR time and offering time to others to fill any unused time.
• Train all new Admin Services Coordinators on all aspects of scheduling their faculty surgeries and departmental guidelines regarding room utilization. This includes updating Epic, relaying information to Pre-Access for insurance authorization and communicating with faculty offices.
• Educate new faculty on OR departmental guidelines.
• Assist with any performance improvement initiatives.
• Responsible for working through the Ortho deficiency work queue.
• Open communication with all OR locations, their schedulers, and OR staff.
• Monitor secure chats, epic inboxes, among others for OR related issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees