OR Control Desk Manager, 40 Hours, Days

UMass Memorial Health•Worcester, MA

2d•Onsite

About The Position

Plans, directs and controls the daily activities involved in the effective and efficient management of the Operating Room (OR) schedule, providing continuous and high quality service for the perioperative patient. Reports to the Director of Peri-Operative Services and works collaboratively with the Anesthesiologist in charge and surgical/anesthesia medical directors. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Requirements

Bachelor of Science in Nursing (BSN).
Massachusetts Registered Nurse License.
Current Certified Nurse in the Operating Room (CNOR) credentialing, or must obtain the certification within 12 months of date of hire.
Basic Life Support (BLS/CPR) certification.
Minimum of 3 years of experience working in an OR.
Has demonstrated leadership potential.
Demonstrates excellent interpersonal and communication skills, decision-making and problem-solving skills. Understands and demonstrates the concepts of conflict resolution. Able to direct others and negotiate for desired results.
Strong thorough knowledge of computer systems and software.

Nice To Haves

Membership and participation in professional nursing and community organizations.

Responsibilities

Constructs assignments in conjunction with the OR Service Group Managers based on patient, surgeon, and anesthesiology requirements.
Monitors on-time case starts for both elective and assigned urgent/emergent cases.
Maintains active communication among surgeons, anesthesiology staff, nursing staff, sterile processing staff, and other ancillary departments, ensuring schedule progression and issue resolution.
Works to maintain the daily elective schedule as planned by implementing accurate schedule plans and a pre-established means of addressing urgent and emergent schedule access.
Proactively reviews future schedules (next day, three days, and one week in advance) with the scheduler to address the need for scheduling adjustments and coordinates advanced schedule situations with respective OR Service Group Managers and Anesthesiologists.
Manages the day-to-day operations of the OR schedule, including practice standards, staffing, and quality assurance.
Motivates and manages assigned employees, equipment and materials.
Provides assignments to perioperative staff members in collaboration with OR Service Group Managers and ensures staff assignments are appropriate to the skill level of personnel.
Participates in schedule preparation, taking into consideration team limitations, case types, urgent/emergent demands, and case start times and lengths.
Collaborates with the anesthesiologist in charge to ensure that the schedule runs efficiently in accordance with policies and procedures. Serves as a professional leadership role model.
Communicates routinely with OR Service Group Managers regarding the status of cases.
Makes rounds and maintains awareness of the level of patient care being performed in the Surgical Admissions Care Unit (SACU) and Post Anesthia Care Unit (PACU). Instructs and corrects policy or procedure errors, as necessary.
Provides direct patient care as needed.