Optum Health

UnitedHealth Group • Los Angeles, CA

227d • Remote

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. As Chief Executive Officer, West Region, this role is accountable for the performance and results of multiple markets with diverse and broad business and clinical functions. The CEO is accountable for the results of the entire system made up of all clinical and business processes and practices across employment-oriented medical groups, clinically integrated networks, independent practice relationships and risk bearing entities. This includes the incorporation of products and services from across the Optum Health/UnitedHealth Group with the goal of providing end-to-end, seamless care for our patients. Driving change along the continuum from FFS to value-based care will also be a large operating model and change management focus of the CEO. Key measures of success include growth of risk-based lives, revenue, IOI, NPS, quality/clinical metrics and employee/provider engagement. This position is responsible for fostering a positive organizational culture, leading to high levels of provider and team member engagement and retention as well as facilitating, developing and executing the organization's vision and strategic plan. Developing a strong, diverse leadership team and bench of upcoming talent will be critical for the region's performance and future growth. This leader will be an influential change leader, driving strategies and programs that impact patients and consumers. This leader will partner with other Optum Health regional leaders both formally and informally as well as with Optum Health national function and operations leads, Optum Health leadership and key members of the broader Optum, UHC and UHG leadership teams to drive financial, operational and clinical performance in the region in a way that is balanced with broader strategic imperatives.

Requirements

• 15+ years of progressive management experience in healthcare leadership, with a balanced focus on business and clinical operations and patient satisfaction
• 10+ years of experience working with institution/provider and payer negotiations
• 10+ years of operational experience within a complex matrix environment, demonstrating flexibility and an ability to compromise, when necessary, to optimize outcomes across stakeholders
• Large scope P&L accountability - in the range of $16B+ revenue range - in an environment of high expected growth, both organic and inorganic
• Experience across both managed care and fee for service-based models; extensive experience of risk bearing entities
• Ability to travel up to 25-50% of the time

Nice To Haves

• 10+ years of clinical practice experience
• 5+ years of experience working with employed operations and affiliated network management

Responsibilities

• Creates overall strategic and operational plan for West region and contributes to the development of the Optum Health strategic and operational plan
• Responsible for the successful financial performance of the region, including development and management of both capital and operating budgets, adjusting to changing circumstances to ensure in-year bottom-line commitments are made without compromising longer-term growth goals
• Leads the region consistent with achieving the quadruple aim - high-quality patient outcomes with lower costs, while delivering positive patient experiences and supporting provider wellbeing
• Drives aggressive growth in-market and into new geographies and business lines through a combination of acquisition (employed medical groups and independent physician associations), partnership, recruitment, risk lives transfer, innovative contracting models (e.g., direct to large employer), leveraging Surgical Care Affiliates and Specialty Network strategy and capabilities and other growth mechanisms
• Collaborates effectively with Optum Health national function owners, Optum Health leadership and others to optimize clinical and business operations including the adoption of technology, data and analytics capabilities, adoption of best practice workflows and appropriate regionalization/centralization of clinical and business processes
• Influences peers and enterprise leaders; collaborates across Optum Health and the enterprise to bring products and services into the region to deliver seamless, comprehensive care to patients
• Works with regional and national clinical leadership to develop and execute plans around the improvement of clinical quality, service and medical cost
• Evolves regional structure, roles and responsibilities and operating model to optimize operations and maximize brand impact in support of provider and patient growth
• Creates overall strategic and execution plan for the region and assists in developing the national strategic plan; ensures communication and execution occur across the region
• Promotes, fosters and develops a physician-led, patient-centric, team-based medicine culture, creating an atmosphere of trust and open dialogue across providers, other clinical and non-clinical staff, with a specific focus on provider wellbeing
• Recruits and develops a diverse team of Physicians, Directors and Managers as leaders and ensures that they have the tools and skill sets to execute their operating plans and to assume greater responsibilities in their career development
• Guides the development of the strategic marketing and external relations plans
• Ensures strict compliance with federal and state regulations and company policies, procedures and processes

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Insurance Carriers and Related Activities