Optometry Technician
About The Position
An Optometry Technician in a medical practice supports optometrists in the diagnosis and management of ocular disease by performing advanced pre-testing, assisting during examinations, and ensuring accurate clinical documentation. This role emphasizes patient care, clinical precision, technical skills, administrative, billing responsibilities and teamwork in a fast-paced healthcare environment focused on high patient volume, ocular disease management, and close collaboration with optometrists and healthcare staff. Required Vaccines and Test: Influenza, Tdap, Hep B, MMR, Varicella, TB test, and Negative Drug Test results. Additional Vaccines may be required.
Requirements
- High school diploma or equivalent (required)
- Strong clinical documentation and computer skills
- Excellent patient communication and professionalism
- Ability to work efficiently in a fast-paced medical environment
Nice To Haves
- Previous experience in a medical optometry or ophthalmology setting preferred
- Knowledge of ocular disease terminology and testing procedures
- Certification (CPOT, CPO, or equivalent) preferred
Responsibilities
- Obtain detailed medical and ocular histories, including medications and systemic conditions
- Perform clinical pre-testing: visual acuity, refraction assistance, tonometry, pachymetry, OCT, fundus photography, visual field testing, and anterior segment imaging
- Prepare patients for comprehensive and medical eye exams
- Assist optometrists during exams and minor in-office procedures
- Accurately document findings in electronic health records (EHR)
- Educate patients on ocular conditions, treatment plans, and prescribed medications
- Assist with contact lens evaluations when medically indicated
- Maintain, clean, and calibrate diagnostic equipment
- Follow HIPAA, infection control, and clinical safety protocols
- Coordinate referrals, testing, and follow-up care as directed by the provider
- Verify and document patient vision insurance eligibility, benefits, coverage limitations, and prior authorization requirements for frames, lenses, and optical add-ons.
- Clearly explain insurance benefits, patient financial responsibility, copays, deductibles, and non-covered services prior to dispensing eyewear.
- Accurately enter charges for frames, lenses, and related optical services into the practice management/EHR system.
- Collect patient payments at the time of service in accordance with organizational financial policies.
- Ensure proper documentation to support billing and payer compliance.
- Coordinate with the billing department to resolve claim denials, payment discrepancies, and patient balance questions related to optical services.
Benefits
- Medical, Dental, Vision (Medical premiums are partially paid for by Family Healthcare)
- Family Healthcare partners with Health Equity (HSA)
- 401K available on the 1st day of hire for all employees, Family Healthcare will match dollar for dollar up to 3% and .50 cents on the dollar for the next 2% up to 5% of yearly earnings
- Profit Sharing: All employees are eligible for up to 5% of yearly earnings after working with Family Healthcare for 6 months consecutively
- Paid Time Off, Paid Holidays (13 including a floating Holiday)
- Gym Membership Discount
- Employee Assistance Program for counseling
- Medical Assistant Apprenticeship program
- Tuition Reimbursement Program for those seeking a bachelor’s degree
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
