Position Summary... What you'll do... Provides evidencebased vision care to ensure patients health and wellbeing by recommending and prescribing medications and other treatment options for example red eye LASIK surgery cataract surgery using evidencebased care guidelines delivering routine vision care educating patients and store associates on eye health including contact lens care disease state management and safety factors recommending appropriate patient followup consulting with other health professionals to prepare and coordinate patient care plans in accordance with optometry scope of practice per state board providing patients with appropriate referrals as needed to ophthalmologists and other healthcare professionals and following up with patient and other health professionals regarding any outstanding diagnostics tests or other patient information as needed Evaluates patients health condition across and within the full vision center scope of service for example visual acuity visual function and eye health keratometry refraction to ensure proper diagnosis and treatment by reviewing complete patient medical history information and performing comprehensive eye examinations examining eyes utilizing observation instruments and pharmaceutical agents to determine visual acuity and perception focus and coordination as well as identify signs of vision defects for example injury disease abnormality prescribing fitting and adjusting eyeglasses contact lenses and other vision aids suggesting ordering interpreting and assessing diagnostic tests for example glaucoma testing macular degeneration Optical Coherence Tomography OCT providing additional vision treatment for example foreign body removal as necessary developing treatment plans based on patients clinical presentation using evidencebased care guidelines and patient preferences referring patients with medical conditions outside of vision care services to appropriate community providers and completing documentation of patient history physical assessment and treatment plan in a timely manner Provides overall direction by analyzing business objectives and customer needs developing communicating building support for and implementing business strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supporting resource requirements evaluating operational processes measuring outcomes to ensure desired results identifying and capitalizing on improvement opportunities promoting a customer environment and demonstrating adaptability and sponsoring continuous learning Represents the company in vision care and patient engagement by delivering exceptional customer service through all patient interactions maintaining and updating patient information in vision center systems for example BOSS in a timely accurate and confidential manner assisting vision center staff for example opticians on best practices and procedures ensuring adherence to state local and federal healthcare regulations and Walmart vision center guidelines performing administrative and retail tasks for the vision center as necessary for example financial transactions patient registration retail transactions and working with internal stakeholders for example pharmacist clinics store management and external stakeholders for example external health care professionals to ensure overall coordinated and integrated patient care experience and high quality customer service Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps recruiting selecting and developing talent supporting mentorship workforce development and succession planning and leveraging the capabilities of new and existing talent Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices developing consequences for violations or noncompliance and supporting the Open Door Policy Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives engaging key stakeholders in the development execution and evaluation of appropriate business plans and initiatives and supporting associate efforts in these areas Embraces new equipment technology and advanced instrumentation This would be essential as we are integrating advanced technology such as digital phoropters EMR Maestro OCTretinal camera combo Manages Optical Operations Stays current on changes in optical procedures ideas and processes and shares the information and ideas with associates and managers Ensures adherence to proper policies and procedures for advising on merchandise and filling prescriptions Ensures optical operations are aligned with company and regulatory standards for prescriptions and claims doctor and optician certificationslicensure and associate training Guides associates and supports managers on how to address customer and member concerns and merchandise defects Meets with managers doctors and associates to identify and discuss any concerns and issues related to the business and to share information related to new initiatives Effectively recruits doctors in partnership with Market Directors Quality Patient CareFacility Creates a culture of patient care safety and accuracy Communicates clear expectations regarding quality of care and patient safety Ensures others are held accountable for following standard operating procedures SOP and achieving expected quality and patient safety goals Ensures counseling providing information related to the health service provided occurs on new therapy new items and as requested by patients or required by practice or state regulations including appropriate documentation Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction Promotes reporting and transparency of errors whether actual or patient perceived Writes timely and effective plans of action focused on identification and correction of root cause Compliance Focused ExecutionFacility Creates and fosters an environment centered on health care compliance execution Actively communicates trains and guides the processes for completion and followup on compliance initiatives to associates within Health and Wellness and other associates as applicable to the respective health care business Implements compliance initiatives and priorities and monitors compliance execution by others Ensures appropriate operational execution of billing procedures HIPAA compliance adherence and standard operating procedures SOP Utilizes auditing processes to identify compliance issues and implement processes for improvement Respect the Individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change
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Job Type
Part-time
Career Level
Mid Level
Industry
General Merchandise Retailers
Education Level
Ph.D. or professional degree
Number of Employees
5,001-10,000 employees