Optometrist-Wauwatosa, WI-LensCrafters

Lenscrafters • Wauwatosa, WI

390d

About The Position

The Associate Optometrist at LensCrafters plays a crucial role in delivering high-quality optometric care and ensuring patient satisfaction. This position emphasizes collaboration with the store team and management to achieve key performance indicators while fostering a positive patient experience. The Associate Optometrist is also responsible for maintaining professional standards and providing training to team members, all while promoting the brand within the community.

Requirements

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of current Optometric theory and technology
• Strong communicator and listener
• Problem-solving ability
• Solid organization skills

Responsibilities

• Ensures executional excellence and winning results in partnership with the MOD and store team.
• Demonstrates commitment to exceed results through strong competency in KPI management and high accountability.
• Ensures the Brand is known as the leading optical provider within the community.
• Operates as a successful stakeholder to all leaders within the organization and local market.
• Places the patient/customer first and delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the Service Process steps.
• Makes eyewear recommendations based on patients/customers' needs.
• Explains each step of the eye exam and listens carefully to patients/customers.
• Utilizes available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well-being.
• Communicates effectively with patients about the need for annual eye exams.
• Conducts all services in accordance with protocol and accepted standards of care.
• Ensures all patients receive accurate diagnosis and appropriate recommendations.
• Establishes a positive Doctor/patient relationship.
• Utilizes and leverages effectively all technology to deliver unsurpassed patient/customer experiences.
• Ensures office systems are maintained.
• Maintains State Licensure in good standing and practices to the full scope of that license.
• Provides effective training and guidance to team members using Company provided programs.
• Delivers clear, motivating, and constructive feedback in a timely manner to all associates.
• Creates a positive culture linked to the corporate culture and identifies what motivates each individual.
• Encourages associate decision making at the level closest to the patient.
• Maximizes partnerships through leadership, participation, and involvement.
• Takes pride in the appearance of the office and maintains a safe working environment for all associates/patients.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Various employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Ph.D. or professional degree
• Number of Employees: 501-1,000 employees