Optometrist- Exton, PA- LensCrafters

EssilorLuxottica • Exton, PA

413d

About The Position

The Associate Optometrist at LensCrafters plays a crucial role in delivering high-quality optometric care and ensuring patient satisfaction. This position emphasizes collaboration with store teams and management to achieve key performance indicators while fostering a positive patient experience. The Associate Optometrist is expected to be a brand ambassador, committed to exceeding expectations and maintaining high standards of care.

Requirements

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of current Optometric theory & technology
• Strong communicator & listener
• Problem solving ability
• Solid Organization skills

Responsibilities

• Ensures executional excellence & winning results in partnership with the MOD & store team.
• Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
• Ensures Brand is known as the leading optical provider within the community.
• Operates as successful stakeholder to all leaders within the organization & local market.
• Places the patient/customer 1st & delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps: Address all patients/customers visual life style needs, Make eyewear recommendations based on patients/customers' needs, Explain each step of the eye exam; listen carefully to patients/customers, Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being, Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam.
• Conducts all services in accordance with protocol & accepted standards of care.
• Ensures all patients receive accurate diagnosis & appropriate recommendations.
• Establishes a positive Doctor/patient relationship.
• Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.
• Ensures office systems are maintained.
• Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
• Provides effective training & guidance to team members making use of Company provided programs.
• Delivers clear, motivating & constructive feedback in a timely manner to all associates.
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.
• Encourages associate decision making at the level closest to the patient.
• Maximizes partnerships through leadership, participation & involvement.
• Takes pride in the appearance of the office.
• Maintains safe working environment for all associates/patients.
• Leads by example.

Benefits

• health care
• retirement savings
• paid time off/vacation
• various employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree
• Number of Employees: 501-1,000 employees