Optometric Technician

Jane Pauley Community Health Center, Inc. • Indianapolis, IN

15h

About The Position

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.
At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.
Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.
Optometric Technician
Jane Pauley Community Health Center | Eye Care Services
At Jane Pauley Community Health Center, we believe healthcare is about more than treating illness, it is about caring for the whole person. As a mission-driven Federally Qualified Health Center (FQHC), we provide comprehensive, compassionate, and accessible care to communities across Indiana.
We are seeking an Optometric Technician to join our care team; an ideal opportunity for a detail-oriented professional who thrives in a fast-paced clinical environment and is passionate about supporting patient care within a community-focused setting.
Why This Role Stands Out
Direct impact on patient experience within a specialized eye care setting
Opportunity to build skills across clinical testing, patient education, and optical services
Work closely with optometrists in a team-based, patient-centered environment
Exposure to both clinical and retail optical workflows
Meaningful work supporting access to vision care in underserved communities
Position Overview
The Optometric Technician plays a critical role in supporting optometrists and ensuring efficient clinic operations; preparing patients for exams, performing diagnostic testing, and assisting with both clinical and optical services.This position supports the full patient experience, from intake through testing and eyewear services; contributing to accurate diagnoses, smooth patient flow, and high-quality care delivery.

Requirements

• Basic Life Support (BLS) certification (or ability to obtain within 90 days of hire)
• Strong interpersonal, communication, and customer service skills
• High attention to detail with strong organizational and multitasking abilities
• Comfort working in a fast-paced, team-based healthcare environment
• Basic computer proficiency and ability to learn EHR systems

Nice To Haves

• Prior experience in an optometry or ophthalmology setting
• Knowledge of eye anatomy, vision testing procedures, and optical terminology
• Experience using optometric equipment and diagnostic tools
• Familiarity with insurance verification and optical sales processes

Responsibilities

• Obtain patient history, perform visual acuity screening, and document patient concerns
• Conduct diagnostic testing including tonometry, retinal imaging, visual fields, and corneal topography
• Prepare patients for exams and assist optometrists with procedures
• Administer eye drops and medications as directed
• Clean, disinfect, and calibrate optometric equipment to maintain clinical standards
• Guide patients through exams and explain procedures to ensure comfort and understanding
• Provide education on eye health, contact lens use, and vision care
• Assist with contact lens fittings, including insertion, removal, and care instructions
• Support frame and lens selection based on patient needs, insurance, and sliding fee scale guidelines
• Order, dispense, and manage eyewear inventory
• Verify insurance eligibility and benefits for exams and optical services
• Collect payments and support billing processes
• Assist with scheduling and patient flow to maintain provider productivity
• Complete accurate and timely documentation within the Electronic Health Record (EHR)
• Maintain compliance with HIPAA, OSHA, and organizational standards
• Ensure exam rooms and optical areas remain clean, stocked, and organized

Benefits

• Robust benefits package (medical, dental, vision) designed to support you and your family
• Generous PTO because we believe caring for others starts with caring for yourself
• 401(k) with employer contribution to help you plan for what’s ahead
• Life and disability coverage for peace of mind

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees