Optometric Technician

Pearle Vision - Orland Park/Oakbrook Terrace•Aurora, IL

3d•$20 - $24

About The Position

This is not just a job..........it's a career path with endless possibilities in a vast and growing field. The happiness of those we serve is directly driven by our team's collaboration and engagement. You'll receive excellent compensation and a benefits package with additional perks designed to make you smile. We consider our work environment our sanctuary and take great care to protect it from negativity, both from outside and from within. The work you do will be rewarding. But you'll earn more than a paycheck: you can enjoy opportunities to grow your career. Most of all, we believe you can find purpose, meaning, and the chance to be part of something bigger than yourself. Check out our Google reviews!

Requirements

Strong communicator and listener to patients and associates
Strong interpersonal skills (friendly, caring, patient)
Strong basic math skills (addition, subtraction, multiplication, division)
Sales skills
Knowledge of office merchandise
Familiarity with computers and calculators
Strong organizational skills
High School Graduate or equivalent

Nice To Haves

Previous experience in customer service, retail, or optical preferred.

Responsibilities

Is friendly, courteous, and informative on the telephone at all times; efficiently schedules patient visits.
Greets patients without delay upon entering the office; demonstrates urgency in providing the highest level of service to all patients and in satisfying their needs.
Determines the reason for the patient's visit, takes time to explain all required paperwork, tests, products, and services, and communicates the appropriate time frame.
Is attentive to details; reviews patient information carefully; shows patience and courtesy to indecisive or difficult to please patients; offers to track down answers to unfamiliar questions; consults with the Managing Doctor/Retail when necessary.
Performs work accurately and thoroughly despite time pressure and patient volume; identifies situations involving unsatisfied patients and acts quickly for resolution.
Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
Demonstrates knowledge of appointment book/scheduling procedures and computer operations/procedures.
Takes pride in the office's appearance and shows initiative in keeping the area clean, organized, and professional-looking.