Optometric Technician, Part-Time - Walt Whitman

Warby Parker-posted 8 months ago
$19 - $19/Yr
Part-time • Entry Level
Huntington Station, NY
Miscellaneous Manufacturing
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We're searching for all-around amazing Optometric Technicians to work hand in hand with our Optometrists to give each eye exam patient a stellar experience in our stores. You'll help manage a high volume of patients, complete pre-testing, support with new contact lens insertion and removal training, deliver video assisted eye exams (where applicable), collect critical data, and generally keep our eye exam operations running extra smoothly.

  • Act as the primary liaison between doctor and patient, establishing a great rapport with all eye exam patients
  • Perform preliminary clinical data collection (including but not limited to: autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry)
  • Support with in person and video assisted eye exam appointments as available
  • Support new contact lens wearers through delivering insertion and removal training
  • Train additional team members (as directed by the Store Leader) on how to deliver insertion and removal training
  • Support the patient and store team through each step of the booking process with appointment confirmation, annual exam outreach, and contact lens follow up
  • Efficiently manage the flow of our patients through the eye exam process
  • Provide support to the doctor in maintaining meticulous and accurate records of data collected
  • Help with the preparation of reports to other medical professionals as needed
  • Ensure adherence to governmental regulations and privacy policies (e.g. HIPAA/PIPEDA), and company procedures
  • Prepare and maintain an organized exam room by replenishing supplies, keeping contact lens trials up-to-date, ensuring the highest standards of cleanliness for our equipment, and performing ongoing maintenance and calibration as needed
  • Support the retail sales team as directed by the Store Leader
  • Professional, articulate, and have a compassionate approach to patient care
  • A team player who's effective and efficient when collaborating and communicating with doctors, the store team, and patients
  • Excellent with multitasking, organization, and time management in prioritizing appointments to maintain efficient patient flow
  • Able to think outside of the box when needed
  • Precise and comfortable with technology, and able to quickly learn and effectively use new medical applications
  • Excited to work side by side (or virtually!) with a doctor in a high-volume retail setting
  • 1+ years of experience in a medical environment supporting doctors
  • Exceptionally knowledgeable about eyewear and able to accurately describe the features and benefits of different offerings
  • Working knowledge of G Suite
  • Previous work experience with optometry, electronic health records, or medical care
  • Familiar with healthcare technology systems and equipment (EMR systems, retinal cameras, exam room equipment)
  • Completion of an Optometric Technician training program or CPOT certification (Certified Paraoptometric Technician)
  • Hourly rate of $19 - $19 USD
  • Eligible to receive a cash bonus as part of the total compensation package
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