Optometric Technician I - 027

Kips Bay Optical • New York, NY

411d

About The Position

The Optometric Technician I position at Kips Bay Optical involves pre-screening patients before their appointments with the optometrist. This role is essential for ensuring a smooth patient experience by performing diagnostic tests, gathering medical histories, and assisting with various administrative tasks. The technician will also educate patients about their insurance coverage and vision benefits, while supporting the optometrist during examinations.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multi-tasking and time management skills.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills.
• Ability to do basic math.
• Team player with good interpersonal and listening skills.
• Passion for self-improvement and continuing education.
• Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs.

Nice To Haves

• Previous experience as an Optometric Technician, preferred but not required.
• Previous experience with electronic medical records, preferred but not required.

Responsibilities

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests.
• Gather patient's medical history.
• Communicate with doctors, staff, and patients.
• Answer phone calls, greet patients, and schedule appointments.
• Educate patients on their insurance coverage and vision benefits.
• Train patients on proper contact lens use and care.
• Obtain insurance authorizations and verification of benefits.
• Accurately post charges for exam fees, co-pays, and products sold.
• Assist other members of the team as needed to reach individual and team goals.
• Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor.
• List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor.
• Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED