OPTIMIZATION & INSIGHTS ANALYST(REMOTE)

Compass Group

5d•$85,000 - $95,000•Remote

About The Position

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. Job SummaryWe are seeking a highly analytical and articulate Optimization & Insights Analyst to help scale our Data-Driven Cleaning (DDC) program.This role sits at the intersection of operations, data, and technology. The primary responsibility is to translate operational data into clear, actionable insights that improve cleaning effectiveness, optimize labor deployment, and demonstrate measurable value to clients.While supporting pilot site execution, this role’s core focus is performance analysis, hypothesis validation, and communication of data-driven recommendations to site and regional leadership. This is not a project management or platform administration role. It is an insight-to-action role.

Requirements

Bachelor’s Degree or equivalent experience
3–6+ years in analytics, operations performance, consulting, or related field
Strong analytical skills with ability to interpret trends and patterns in operational data
Excellent verbal and written communication skills
Proven ability to present insights to non-technical audiences
High ownership mindset and comfort working independently in a fast-paced environment
Experience working cross-functionally with operations and technology teams

Nice To Haves

Experience in facilities management, janitorial operations, or field services
Experience building dashboards or performance scorecards
Experience presenting to leadership teams

Responsibilities

Analyze Performance & Identify Optimization Opportunities
Monitor and analyze usage, inspection, work order, and time-on-task data across pilot sites
Evaluate threshold effectiveness and recommend adjustments Identify inefficiencies, anomalies, and labor optimization opportunities
Quantify the impact of operational changes and validate pilot hypotheses Translate Data into Clear, Actionable Insights
Create concise executive summaries and structured performance readouts
Present findings and recommended next steps to site and regional leadership
Facilitate optimization discussions that drive operational decisions
Prepare insight-driven materials for QBRs and client reviews
Ensure site configurations align with defined success metrics and hypotheses
Validate data integrity across platforms (ServiceNow, Nuvolo, Looker, inspection tools, sensors)
Monitor adoption and compliance trends; coach or escalate when needed
Provide structured feedback to Product and Technology teams based on field insights
Partner with unit managers and operations leaders to build investment in data-driven processes
Establish site-level routines for usage reviews, schedule adjustments, and threshold tuning
Deliver small-group or on-site training sessions focused on performance improvement