Optimization Analyst

Atrium Health FloydCharlotte, NC
237d

About The Position

The Optimization Analyst formulates and defines system scope and objectives for Central Billing Office (CBO) technology initiatives and oversees the successful management and operation of software applications utilized to support the day-to-day operations of the CPN CBO. The role involves developing and implementing processes that take full advantage of computer automation.

Requirements

  • High School Diploma or GED required.
  • Bachelor's Degree in Computer Science, Business Administration or related field preferred.
  • Formal training in a variety of information systems technology is preferred: desktop applications (MS-Word, MS-Excel, MS-PowerPoint, etc.), databases (MS-Access, Oracle, Sybase, etc.), software development packages.
  • 4 years work experience with the aforementioned information systems technology is preferred.
  • 2 years experience in the healthcare industry required.

Nice To Haves

  • Candidates with equivalent work experience will be considered.
  • Candidates with primarily an educational background should have information systems or business related internships or part-time employment experiences.

Responsibilities

  • Assists IS with design, coding, testing, debugging and documenting programs.
  • Leads projects in all aspects of information systems lifecycle (info planning, business requirements definition, implementation, production support).
  • Coordinates the installation, implementation and maintenance of patient accounting software (SSI applications, IDX, TES, Ingenix, Staffware, PCS, HBOC Star, EIS, National Access, etc.).
  • Assists leadership in implementing projects, conversions, testing, report writing and report analysis.
  • Receives and analyzes system problem issues from payer groups and ensures follow up on problem correction or changes from IS or vendor support.
  • Redefines business processes to fit with chosen packaged systems.
  • Provides input into training programs for registration and patient accounting employees especially those related to changes/additions to computer systems, regulatory changes, etc.
  • Resolves issues regarding projects being worked on and presents recommendations for those issues.
  • Ensures successful completion of assigned projects on schedule.
  • Implements solutions, understanding the ramifications for problems within IS and the CBO.
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