Optician

Family HealthCare NetworkFresno, CA
6h$21 - $29

About The Position

The Optician is responsible for dispensing and fitting spectacles and other optical aids, to both adults and children, working from the prescriptions written by optometrists.

Requirements

  • Must possess a high school diploma or General Educational Development (GED) certificate.
  • Job duties require specific knowledge or office or administrative processes and practices, typically learned on the job, or which may include a series of training sessions that would comprise a few weeks if done consecutively.
  • Ability to prepare basic correspondence and simple reports in Microsoft Word.
  • Ability to use Microsoft Excel to create tables and simple displays of information.
  • Ability to create basic presentations in Microsoft PowerPoint.
  • Valid CA driver’s license.
  • Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others.
  • Effectively communicates written information (including electronic correspondence) and verbal presentations.

Nice To Haves

  • American Board of Opticianry (ABO) certified preferred.

Responsibilities

  • Supports and assists patients with various aspects in optical.
  • Assists patients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
  • Recommends specific lenses style, lens materials, and lens coatings that meet the patient’s prescription and needs.
  • Heat, shape, or bend plastic or metal frames in order to adjust eyeglasses to fit patients, using pliers and hands.
  • Repairs broken frames and replace lenses into new frames.
  • Takes appropriate measurements, such as patient’s bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
  • Supports and assists the Optometrist.
  • Interprets, transposes, and converts prescriptions written by the Optometrist.
  • Determines the need for the patient to return to the Optometrist for spectacle or contact lens related checks.
  • Schedules patient appointments.
  • Performs insurance authorization and submission.
  • Verifies and authorizes insurance coverage for frame, lenses and contact lenses.
  • Identifies the correct ICD10 codes to apply to the vision claim.
  • Determines the appropriate CPT code for frames, lenses, coatings, and contact lenses to apply to the patient’s insurance claim.
  • Reviews and submits all vision insurance claims for various payers.
  • Collects copayments and any overages on frame, lenses, and contact lenses from the patient.
  • Creates work orders for outside lab vendors.
  • Inputs and reviews frame, lenses, lens coatings, and measurements in the optical software to prepare a lab order.
  • Submits frame and lens orders electronically to the appropriate lab for processing.
  • Prints lab orders and attaches to frames for shipment to the lab.
  • Creates and monitors patient’s job tray throughout the lab-processing phase until patient pick up.
  • Performs patient dispensing.
  • Verifies and documents all incoming orders for accuracy or defects by inspecting and neutralizing the lenses with a lensometer.
  • Communicates with the lab for any lab processing errors.
  • Notifies patients of orders that are ready for pick up and documents all interactions.
  • Dispenses spectacles and the care kit to patients.
  • Instructs patient in care and use of glasses or contact lenses.
  • Ensures that optical is cleaned and the boards are restocked on a timely basis.
  • Responsible for ordering, maintaining, organizing and reconciling frame and supply inventory.
  • Generates necessary purchasing requests to ensure inventory levels are at appropriate par levels.
  • Ensures inventory is appropriately tracked in the optical software.
  • Performs documentation in the patient’s electronic health record according to policy and training.
  • Scans relevant documents into the electronic health record system.
  • Conducts weekly testing and weekly/monthly cleaning of sterilization equipment and the sterilization of optical equipment.
  • Performs other duties as assigned.
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