Optician

Dakota Eye Institute•Bismarck, ND

10d•$18 - $26•Onsite

About The Position

This position is responsible for the smooth operation of the optical department by providing unprecedented care to DEI patients with customer service and optical skills along with ability in salesmanship. This position is integral in the success of the optical department by maintaining communication with the optical manager on matters pertaining to the department. Day-to-day, ongoing work provides interaction and assistance with patients in styling, adjusting, and troubleshooting eyewear while working in conjunction with other individuals in the organization to provide an exemplary patient experience and improving patients lives by improving their sight.

Requirements

High school diploma or GED preferred
Exceptional customer service skills
Use of hand coordination and dexterity
Effective communication skills
Computer skills
Ability and willingness to assist wheelchair-bound patients
Ability to be on your feet for an 8 hour shift
Willingness to develop new skills

Responsibilities

Provides quality care and an exceptional experience for all patients, directly or indirectly
Provides patients with quality education on their eyewear needs
Develops skills and performs styling, measuring, adjusting, selling, and dispensing of eyewear
Performs selling and can keep the optical department profitable with high sales while also maintaining a low cost of goods
Knowledgeable of the insurances we accept and can process orders for eyewear
Checks the quality of orders received and verifies the accuracy of prescriptions
Assists patients that are having issues with their eyewear and can troubleshoot and resolve patient issues
Assists in the contact lens area and performs other duties as deemed necessary
Answers phone calls, collects money, balances money collection reports daily, and tracks product orders
The employee is punctual and can complete assigned shifts unless excused by the supervisor. Personal time use is kept within the guidelines as set forth in the policy manual.