Optician

Azul Vision•Los Angeles, CA

3d•$21 - $25•Onsite

About The Position

The Optician provides eyeglasses, lenses, and other products and services most expeditiously and courteously as possible and assures that all goods and services are of the finest quality available. To ensure that monies are properly accounted for, that inventory is maintained appropriately, and that all production work is performed within the published accuracy and quality guidelines set forth by Atlantis Eyecare. The optician is responsible for sales and productivity goals.

Requirements

High School Diploma (or its equivalent)
Up to and including 1 year of experience.
Experience working with the public.
Computer literate.
Ability to type 25 wpm.
Working knowledge of general office duties.
Working knowledge of contracted insurance plans.
Good verbal and written communication skills.
Good telephone skills.
Customer service oriented.
Task-oriented.
Ability to work in a fast-paced environment.

Nice To Haves

Over 1 year and up to and including 3 years of experience.
Experience in medical reception and customer service.

Responsibilities

Ability to match patient needs with optical solution
Knowledge of insurance plans and benefits
Meet optical productivity and financial goals
Assists patients in the selection of their eyewear to conform to prescription specifications, size considerations, color, style application in accordance with the patient's personal preference, needs, facial feature, and coloring
Assist patients to order their contact lens prescription
Measures patients head, face, and inter-ocular distance to complete the Rx order for complete and accurate production of eyeglass order
Confirms with the patient the various inclusions in their order, verifying both the product and cost for each component
Accurately and efficiently enter data orders, charges, payments and other required information into appropriate website and electronic medical records system.
Billing all orders, contacts, and eyewear accurately and within 24 hours of date of service
Responding to any emails/phone calls regarding billing inconsistencies within 24 hours
Sending all eyewear order forms correctly to Optical Biller within the same date of service, and following procedure for outside Optical biller
Inspects and verifies the accuracy of in-coming orders from production to assure compliance with national standards for accuracy and quality. Determines the accuracy of all products supplied for size, tint, and other components of the completed order
Delivers completed order to the intended wearer by bending the frame material using specialized tools and equipment
Track product activity regarding ordering, receiving, usage, requirements for items for inventory supplies required for patient care and service
Monitors and takes corrective action regarding the physical condition of the boutique to be certain that frames on display are clean, properly labeled, and properly adjusted, displays are clean, in good repair, and neat, mirrors are clean and well-lit, organized, and conducive to smooth patient flow
Within 24 hours of inventory being delivered, the proper protocol is used in adding the inventory into stock
Inventory is completed on a quarterly basis to the expectation and standards set by organizations policies
Other duties as assigned.