Optician - Experience Required!

Eye Care Partners Career•Columbus, OH

About The Position

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com . Job Title: Optician - Experience Required! Company: Columbus Ophthalmology Associates Location: Columbus, OH Travel: Travel to our other office in Dublin will be required as needed; we do pay mileage reimbursement! Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Eyecare Certification Reimbursement Competitive Base Pay Employee Discounts Hours: Full Time Our offices are open from Monday-Friday 8am-5pm. Your shifts will fall within those hours, and you may need to work a little earlier/later as needed. Requirements: Optician or Licensed Optician experience High School Diploma or GED Equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow SUMMARY An Optician will achieve a world-class Total Patient Experience that maximizes retail sales while supporting the patients’ medical needs. This employee is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient needs to the goods and services we offer.

Requirements

Optician or Licensed Optician experience
High School Diploma or GED Equivalent
Favorable result on Background Check
Basic computer skills
Strong customer service skills
Excitement to learn and grow
Communication, interpersonal and negotiation skills
Ability to read, analyze and interpret insurance forms
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
HIPAA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures
High school diploma or general education degree (GED) required
One year in a customer interactive position; or equivalent combination of education and experience

Nice To Haves

Current LDO preferred
Current ABO/ABOC and NCLE certifications (or obtained with first 2 years of employment) preferred
Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Responsibilities

Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Determine patients' wants and needs and sell to exceed their expectations
Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
Operate the auto-lensometer and manual lensometer
Educate and recommend specific lenses, lens coatings and frames to suit patient needs
Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
Dispense patient orders and repair and adjust patient frames
Dispense all glasses and/or contact lens orders in E360
Ensure all job aids and policies are followed
Maintain frame standards with cleaning and organization of fully stocked and well-presented areas
Follow all protocols to keep frame inventory accurate
General office duties and cleaning to be assigned by manager
Assist with other duties in the office as needed