The Optician provides clinical support to Providers through the delivery of high quality, compassionate optical services to CEENTA’s patients.
Greet all office guest in a professional and friendly manner
Utilize Point of Sale and EMR software to input patient eyewear orders
Expedite patient frame and lens selection by informing patient of options
Verification of prescription and measurements of eyewear received from optical laboratories and referring doctor
Operate other optical equipment to facilitate manufacture of eyewear including lensometer, pupilometers, progressive lens identifiers, and distant ruler
Troubleshoot eyewear to eliminate patient concerns and adjust accordingly
Educate patients on frame and lens options that suit their unique needs
Demonstrate a working knowledge of opticianry
Oversee an Optical dispensary including managing vendor relations and frame inventory
Evaluate and manage patient concerns with any issues with eyewear
Ability to meet the physical and mental demands of the position
The ability to work on-site and to travel to other locations as needed
Predictable, reliable, and prompt attendance
All other duties as assigned
Excellent Customer Service skills
Adaptable and flexible with the ability to multitask
Organizational Skills including Prioritizing and Time Management
Problem Solving
Ability to Communicate Effectively
Must present a professional appearance
Self-motivated and detailed oriented
Proficiency in the use of Microsoft Office and EMR software applications, preferably Epic