Optician -Mason Office, Great Hours, Great Benefits

Eye Care Partners Career•Mason, OH

8d•Onsite

About The Position

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com . JOB DESCRIPTION A Licensed Optician will achieve a world class Total Patient Experience that both maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient needs to the goods and services offered.

Requirements

High school diploma or GED required.
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States
Professional in appearance and actions
Logical and Critical thinking skills
Customer-focused with excellent written, listening and verbal communication skills
Enjoys learning new technologies and systems
Detail oriented, professional attitude, reliable
Favorable result on Background check
Exhibits a positive attitude and is flexible in accepting work assignments and priorities
Meets attendance and tardiness expectations
Management and organizational skills to support the leadership of this function
Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support customer service, functional, and team mate support need
Able to communicate effectively in English, both verbally and in writing
Ability for basic to intermediate problem solving, including mathematics
Basic to intermediate computer skills
Proficiency with Microsoft Excel, Word, and Outlook
Travel to other site locations may be necessary. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards
Specialty knowledge of systems relating to job function
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Ability to work overtime when the business is in need
Ability to interact with all levels of employees in a courteous, professional manner at all times
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Associates or Bachelor’s degree in Business Administration or Healthcare Management preferred.
ABO and NCLE certifications preferred
State Optician license preferred
Previous medical office experience preferred; previous optometric experience strongly preferred.
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience

Responsibilities

Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Determine patient wants and needs and selling to exceed their expectations
Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
Able to operate the auto-lensometer and manual lensometer
Educate and recommend specific lenses, lens coatings and frames to suit patient needs
Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
Dispense patient orders and repair and adjust patient frames
Dispense all glasses and/or contact lens orders using current process
Acknowledge patients in a friendly, approachable way that invites them into the office
Maintain frame standards with cleaning, organization, full and well-presented areas
Follow all protocols to keep Frame inventory accurate
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule
Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
Performs other duties that may be necessary or in the best interest of the organization.