Optician - Part time - 25 hours - Plymouth

Community Care Services • Plymouth, MI

10d • Onsite

About The Position

Responsible for selecting, measuring, and fitting eyewear following the doctors' spectacle prescription specifications.

Requirements

• Requires high school diploma or GED
• Previous computer experience and basic math skills preferred
• Must be able to walk, bend and stand for extended periods of time Completion of all required training courses as directed by Henry Ford Optimeyes
• Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy
• Must practice the customer skills as provided through on-going training and in-services.

Nice To Haves

• Previous customer service, retail, or hospitality experience preferred
• Previous dispensing/optical experience preferred

Responsibilities

• Customize the patient's spectacle prescription using the E.A.R.N. for Eyewear Consultants process methodology and trouble-shooting any previous eyewear issues
• Responsible for communicating the preferred lens family of products and the benefits of each
• Responsible for knowledge of each frame line and the material it is made of to properly pre-adjust the frame prior to measurements taken
• Responsible for conducting and recording various measurements that are required to fabricate the lenses
• Responsible for properly inputting and processing eyewear orders into the software program for the optical laboratory
• Responsible for follow-up with the eyewear orders through completion and delivery
• Responsible for ensuring visual displays and eyewear products are clean in accordance with the store specific plan-o-gram
• Responsible for interpreting, explaining, and properly applying vision insurance coverage Assist with dispensing, adjusting, and trouble-shooting eyewear
• Assist with front desk duties such as checking patients in and out, scheduling appointments, and retrieving insurance eligibility
• Responsible for neutralizing and verifying the spectacle prescription in the eyewear through the use of auto and manual lensometry, as needed

Benefits

• Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan.
• Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees