This position provides Member service by acknowledging Member needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services. It involves maintaining merchandise presentation through stocking, setting up displays, cleaning, organizing, removing damaged goods, and appropriate signing and pricing. The role also requires maintaining the Sales Floor in the Optical area according to company policies, handling claims and returns, zoning, arranging merchandise, and identifying shrink and damages. Responsibilities include receiving and stocking merchandise in the Optical area, organizing and maintaining it by following company procedures, utilizing equipment, merchandising, and completing required documentation. The Optician operates hardware like cash registers, processes member purchases, and assists with payments, returns, refunds, and exchanges. A key part of the role is selling Optical products and services, which includes assisting Members with purchasing decisions, measuring, adjusting, and repairing frames and lenses, completing eyewear/contact lens orders, verifying prescription information, maintaining paperwork, collecting payments for doctor services, and performing and recording optometric pretests. The company culture emphasizes Respect for the Individual (embracing differences, fostering belonging, creating opportunities, attracting talent, teamwork, building relationships, impactful communication, developing others, recognizing contributions), Act with Integrity (maintaining high standards of ethics and compliance, modeling values, accountability, supporting regenerative goals), Serve our Customers and Members (delivering results, customer-first approach, informed decision-making, balancing priorities), and Strive for Excellence (curiosity, learning, calculated risks, courage, resilience, continuous improvement, openness to new technologies, supporting change).
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Job Type
Full-time
Education Level
No Education Listed