About The Position

This position provides Member service by acknowledging Member needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services. It involves maintaining merchandise presentation through stocking, setting up displays, cleaning, organizing, removing damaged goods, and appropriate signing and pricing. The role also requires maintaining the Sales Floor in the Optical area according to company policies, handling claims and returns, zoning, arranging merchandise, and identifying shrink and damages. Responsibilities include receiving and stocking merchandise in the Optical area, organizing and maintaining it by following company procedures, utilizing equipment, merchandising, and completing required documentation. The Optician operates hardware like cash registers, processes member purchases, and assists with payments, returns, refunds, and exchanges. A key part of the role is selling Optical products and services, which includes assisting Members with purchasing decisions, measuring, adjusting, and repairing frames and lenses, completing eyewear/contact lens orders, verifying prescription information, maintaining paperwork, collecting payments for doctor services, and performing and recording optometric pretests. The company culture emphasizes Respect for the Individual (embracing differences, fostering belonging, creating opportunities, attracting talent, teamwork, building relationships, impactful communication, developing others, recognizing contributions), Act with Integrity (maintaining high standards of ethics and compliance, modeling values, accountability, supporting regenerative goals), Serve our Customers and Members (delivering results, customer-first approach, informed decision-making, balancing priorities), and Strive for Excellence (curiosity, learning, calculated risks, courage, resilience, continuous improvement, openness to new technologies, supporting change).

Responsibilities

  • Provides Member service by acknowledging the Member identifying their needs assisting with purchasing decisions locating merchandise resolving issues and concerns and promoting the Companys products and services
  • Maintains merchandise presentation by stocking merchandise setting up cleaning and organizing product displays removing damaged goods signing and pricing merchandise appropriately and securing fragile and highshrink merchandise
  • Maintains the Sales Floor in the Optical area in accordance with Company policies and procedures by properly handling claims and returns zoning the area arranging and organizing merchandise and identifying shrink and damages
  • Receives and stocks merchandise in the Optical area and organizes and maintains the Optical area by following Company procedures utilizing equipment appropriately merchandising and completing paperwork logs and other required documentation
  • Operates hardware such as cash registers or related equipment processes member purchases and assists in payments returns refunds and exchanges using appropriate procedures for different membership and payment types
  • Sells Optical products and services by assisting Members with purchasing decisions measuring adjusting and repairing frames and lenses completing eyewearcontact lens orders identifying and verifying prescription information completing and maintaining paperwork forms and other required documentation collecting payments for doctor services and performing and recording results of optometric pretests

Benefits

  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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