Optician- Float

SSM Health • Sun Prairie, WI

23h • Onsite

About The Position

It's more than a career, it's a calling WI-SSM Health Outpatient Center-Sun Prairie Worker Type: Regular Job Highlights: OPTICIAN Location: Float Employment Type: Full-Time SSM Health is dedicated to providing exceptional eye care and eyewear solutions. We pride ourselves on delivering personalized service and high-quality products to our patients. Position Overview: We are seeking a motivated and detail-oriented Optician to join our team. This role involves assisting patients with eyewear selection, performing fittings, and ensuring accurate lens measurements. If you have a passion for helping people see their best and thrive in a customer-focused environment, we want to hear from you! Job Summary: Fills patient prescriptions for glasses and at some locations contact lenses.

Requirements

• Previous experience in optical or retail preferred, but not required.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and pay attention to detail.
• Must obtain American Board of Opticianry Certification within 18 months of hire.
• High school diploma or equivalent required.
• High School diploma/GED or 10 years of work experience
• One year optical field or customer service experience
• Constant standing and walking.
• Frequent use of hearing and speech to share information through oral communication.
• Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent reaching, gripping, and keyboard use/data entry.
• Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.
• Occasional use of vision to judge distances and spatial relationships.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Occasional lifting/moving patients.
• Occasional use of smell to detect/recognize odors.
• Occasional driving.
• State of Work Location: Wisconsin American Board of Opticianry Certification (ABOC) - The American Board of Opticianry and National Contact Lens Examiners (ABO-NCLE)
• State of Work Location: Illinois, Missouri, Oklahoma N/A

Responsibilities

• Assist patients in selecting frames and lenses that meet their vision needs and style preferences.
• Perform precise measurements and fittings for eyewear.
• Educate patients on lens options, coatings, and care instructions.
• Maintain accurate records and ensure compliance with company and industry standards.
• Collaborate with the optometrist and team to deliver outstanding patient care.
• Interprets and analyzes current prescription and reviews historical information to ensure changes are consistent and reasonable.
• Recognizes inconsistencies and irregularities in prescription history.
• Contacts doctor for discussion if there are questions.
• Troubleshoots basic and advanced vision complaints related to eyeglasses and at some locations contact lenses.
• Assists patients with selection of eye wear, determines proper frame and lens selections while also considering prescription implications.
• Effectively demonstrates features and benefits to reinforce value to the customer while maximizing sales.
• Takes necessary optical measurements (e.g. pupillary distance (PD), seg heights, custom fit to wear lens measurements) with a high degree of accuracy.
• Explains the procedures and reasons for them to customer.
• Accurately and comfortably fits eye wear to customer’s satisfaction.
• Demonstrates proper eyeglass cleaning and storage techniques and suggests products to assist them.
• Inspects all jobs that come in with a lensometer (manual or automatic) for prescription verification using department and American National Standards Institute (ANSI) standards as guidelines for quality control.
• Requests corrections as necessary from lab.
• Responsible for managing on site inventory within directed budgets, including frames, miscellaneous supplies and over the counter accessory items.
• Assists in dispensing contact lenses at some locations.
• Maintains a working knowledge of available insurance and safety plans.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• Competitive pay and benefits package.
• Paid training and support to achieve ABO certification.
• Opportunities for career growth and advancement.
• A positive, team-oriented work environment.
• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
• Explore All Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED