Optical Technician / Optician

Eye Care Partners Career • Prattville, AL

23h • Onsite

About The Position

EyeCare Partners is the nation’s leading provider of clinically integrated eye care, with a national network of over 300 ophthalmologists and 700 optometrists across 650+ affiliated practice locations in 18 states and 80 markets. The company's mission is to enhance vision, advance eye care, and improve lives by providing a lifetime of care to patients. The Optical Technician / Optician role is crucial for achieving a world-class Total Patient Experience, maximizing retail sales, and supporting patients' medical needs. This team member is trained to dispense and fit glasses and contacts based on prescriptions from Optometrists and Ophthalmologists, connecting patient needs with available goods and services.

Requirements

• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States
• High school diploma or GED required
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Nice To Haves

• Previous medical office experience preferred
• Previous ophthalmic experience strongly preferred
• ABO and NCLE certifications preferred

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees