Optical Store Customer Service Specialist
About The Position
Join Our Team as an Optical Customer Service Specialist Your privacy is important to us. All applications are strictly confidential. Refuah Health is a federally qualified health center offering comprehensive care in Rockland and Sullivan Counties. We are over one hundred healthcare professionals strong with three decades' experience providing unparalleled patient care. As an FQHC, we specialize in accessible and affordable care for low income and high-risk residents. We believe in the power of people to create great care and we are inviting the best to build their career with us! Why Refuah? Join a collegial team of coworkers Five modern state of the art facilities Flexible schedules for maximum work-life balance No experience required. Full training provided.
Requirements
- Ability to deal with fast paced environment
- Ability to multitask
- Excellent interpersonal skills and customer service skills
- Ability to prioritize with good problem solving skills
Responsibilities
- Maintains filing system in area of assignment both hard copy and electronic
- Create, update and take payments for optical orders
- Assist with insurance verification and authorizations
- Performs general clerical duties to include but not limited to: photocopying, faxing, scanning, mailing, filing, processing orders and payment
- Answers, screens, and transfers inbound phone calls and emails
- Coordinates special projects as directed
- Maintains confidentiality of information at all times
- Complies with applicable policies and procedures and supports the Compliance Program
- Contributes to organizational operations by performing other duties as may be required
Benefits
- Competitive Compensation: Our salaries are in line with fair market value, reflecting your skills and dedication.
- Comprehensive Benefits: We provide full benefits, including life, health, dental, and vision coverage, ensuring your well-being.
- Financial Planning: Benefit from our 403B plan, ensuring your financial security for the future.
- Student Loan Assistance: Our facilities are eligible for NHSC loan repayment and NYS Public Loan Forgiveness to help manage your financial burden.
- Tax Advantages: Flexible Spending Accounts and Health Reimbursement Cards
- Work-Life Balance: Enjoy generous PTO accruals and up to 13 Paid Holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
No Education Listed
