About The Position

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients. Enjoy on-the-job training and certification opportunities. Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in De Pere, WI. On-the-job training provided, no experience necessary!

Requirements

  • High School Graduate or equivalent.
  • Maintain license as required by state.
  • To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
  • Previous experience in an office and/or optical dispensing is preferred.
  • Able to handle multiple customer interactions/phone calls at a time.
  • Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing.

Responsibilities

  • Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear.
  • Complete pre-screening activities prior to patient exams.
  • Prepare work orders for Optical Lab.
  • Process medical billing information.
  • Maintain frame inventory.
  • Analyze patient eyewear needs.
  • Recommend specific lenses, lens coatings and frames to satisfy patient needs.
  • Assist patients in selecting frames according to style and color.
  • Ensure frames are coordinated with facial and eye measurements and optical prescriptions.
  • Order and dispense eyewear accurately and professionally.
  • Assist patients with proper frame repairs and adjustments.
  • Show patients how to insert, remove and care for their contact lenses.
  • Assist Optometrist with case histories and screenings.
  • Maintain a complete knowledge of third-party plans and claims.
  • Explain promotions and special lens offerings to patients and customers.
  • Balance accounts.
  • Ensure proper merchandising of frame inventory.

Benefits

  • Competitive Wages & extra Sales Incentives.
  • 401K with Match.
  • Vacation Pay/Personal Day.
  • Volunteer Time Off.
  • Sick Pay.
  • Health & Wellbeing Benefits.
  • Voluntary/Cafeteria Offerings.
  • Employee Assistance Program.
  • On the Job Training & Certification.
  • Teammate Recognition Program.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Food and Beverage Retailers

Education Level

High school or GED

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