Optical Retail Sales Associate PT Fort Collins, CO #221

Eyemart Express•Fort Collins, CO

2d•$14 - $17•Onsite

About The Position

Optical Retail Sales Associate Part Time 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. Were not like everyone elsewith local labs in stores, eye exams, and same-day delivery on glassesour customers never miss a moment. Now, you can join one of the nations top optical retailers and help improve lives by helping people see better. Earning Potential: The earning potential for this role is competitive, inclusive of base pay ($14.00 - 17.00) and incentives. The Retail Sales Associate, also known as a Retail Optician, will primarily assist patients in selecting the eyeglass frames, lenses, and lens coatings that best suit their needs. The Retail Associate will also be responsible for ensuring the lab technicians have accurate measurements and prescription information for grinding, coating, and fitting lenses to the frames. Once the glasses are complete, the Retail Associate is responsible for dispensing the glasses to the patient.

Requirements

High School Diploma or GED.
Experience working in retail, customer service, or sales.

Nice To Haves

Experience working in the optical industry is preferred but not required. We are willing to train.

Responsibilities

Customer Service: Provide exceptional customer service to all patients.
Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.
Insurance Claims: Process insurance claims efficiently.
Product Knowledge: Maintain up-to-date knowledge of products.
Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
Patient Assessment: Assess and interpret patients needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
Measurements: Take necessary measurements (i.e., measuring the patients pupillary distance).
Work Orders: Prepare work orders for the lab ensuring all pertinent information is listed (i.e., patient information, prescription, lens size/type, measurements, special tinting or coating, etc.).
Lens Selection: Pull correct lenses according to work order specifications.
Product Inspection: Inspect the final product for accuracy; adjust completed glasses to fit the patient using pliers, hands, and heat if necessary to bend frames accordingly.
Adjustments and Repairs: Adjust/repair damaged frames, replace nose pads, and missing screws.
Merchandise Management: Price, stock, and straighten merchandise.