Optical Network Engineer

Flint Consulting Inc•Atlanta, GA

1d•Onsite

About The Position

We are seeking an experienced Optical Network Engineer on a 12-month initial contract, working on-site to support the deployment and migration of optical transport infrastructure. Responsibilities include the remote turn-up, commissioning, and testing of Ciena 6500, RLS, and associated transport equipment, including shelf commissioning and service provisioning, establishing end-to-end route continuity, performing BER testing, and running validation scripts to identify and resolve system clean-up items.

Requirements

Advanced knowledge of one or more major Ciena product lines. (Ciena 6500, RLS product knowledge is essential.
Strong understanding and experience troubleshooting photonic layer, including EDFA and Raman amplification.
Experience with Site Manager and network troubleshooting tools (onboard OTDR, TDS scripts, etc.) is essential.
Ability to perform advanced provisioning and troubleshooting activities, as well as network software upgrades.
Knowledge and experience to direct other technicians during live traffic maintenance window activities, and to provide mentoring and instruction to trainees and peers.
Work independently from a remote location, without direct supervision, collaborating as part of a team to meeting business objectives.
Must have excellent written and verbal communication skills.
Excellent Customer Service interaction skills
Ability to work in a collaborative environment
Technical Degree or bachelor’s degree (CS,EE), or relevant equivalent work experience.
Min 7+ years working with field deployment team and service partners is desired.
Familiarity with various North America customers, specifically in the realm of network deployment or Network Operation Center (NOC) support.
Previous network turn up and test support experience on Ciena products.
Ability to diagnose, troubleshoot and debug complex system level issues.
Excellent organizational, interpersonal skills and problem-solving skills.
Team player. Must be able to work well in a collaborative team environment that promotes sharing of knowledge and experiences.
Experience in providing technical support; preferably through an equipment vendor.

Nice To Haves

Knowledge of routers and L2/L3 networking is preferred.

Responsibilities

Perform advanced provisioning and troubleshooting activities, and software upgrades on newly installed equipment.
Work remotely, with field technicians to ensure sites are turned up and tested
Work remotely with field personnel to troubleshoot issues preventing route turn up and test.
Run scripts to pull information needed for the Network Validation team to assess any system clean up items that need to be remotely corrected.
Work remotely, with field technicians, if necessary, to correct any system clean up items identified by the Network Validation process.
Remotely turn up a 1-hour BERT and run final scripts.
Work closely with the Project Management team and will provide them with technical advice as needed.
Resolve complex technical problems and will escalate issues to the next level of support when necessary.
Responsible for the administration of deployment project documentation, including daily status reports, project closing documents, and engineering document updates.
Responsible for the collection, validation, and submission of network test records.